A. Alfred Taubman Health Care Center

I am actually sitting here as I write this. I am a huge fan of the U of M hospital in general. This is my first visit to pulmonology. I have sat here for an hour and a half. I have seen such unprofessional behavior behind the check-in. Loud and obnoxious conversation with inappropriate language. I have seen 7 individuals up there discussing everything personal going on in their lives. Laughing that is so loud its deafening. I also work in health care and understand you to should have fun. When patients have to speak loudly over staff conversation is absurd.

This is for the bariatric weight loss clinic. It's a reply I sent them. It's as simple as I have a letter from blue cross saying you told them specifically that I would not get a medical card. And if not I had to be marijuana free for 3 months. But that if I did have a medical card things can be arranged. My new Dr office said they just don't want me smoking it for a month. You also told them I said I would not get a card. That is a lie. I used to have one. If that's what they needed for me to have life changing surgery I could very easily get another one. See you and your colleague were adamant that there was to be none at all FOR INSURANCE PURPOSES! and it had to be for 6-8 months. Your colleague said if I still wanted to use THC that bariatric surgery wasn't for me. That was a lie. Blatant bold face scapegoat lie. We never discussed medical marijuana cards at all.You were willing to lie to the insurance. I don't feel safe with you. You are willing to compromise your patience trust their health and how others could actually help them and will . Lying to the insurance is unacceptable no matter what it is about. Including saying that I wanted to do the keto diet and not eat fruit veggies or healthy foods after surgery. Yet another lie. As I am mostly vegetarian now due to my diverticulosis. I can't do keto anymore. Or I wouldn't need bariatric surgery. It made me sick unfortunately. You also didn't put I have diverticulosis in the chart, or diabetes, just morbidly obese. I can't have excessive protein or FAT. That is keto.My colon could rupture and that's why I need surgery Keto It will make me very sick now. You lied and it is unacceptable. You will be held responsible. Especially if it further delays any further treatments I will be having at another hospital. You are a teaching hospital I have health conditions you clearly had no regard for as you didn't even note them down. You should be ashamed of yourselves you should work on figuring out how to work with my

I have never dealt with a less capable pharmacy. They tell you when things will be ready to pick up but then either make you wait hours or come back the next day because they’re not done. The employees are rude and completely unhelpful. They changed systems and suddenly all our scripts had to be re-sent in from doctors because they couldn’t be filled- but the pharmacy never notified us of this. They stopped delivering meds out of the blue and without notice. Absolutely awful, would never recommend to anyone.