Aegis Living San Francisco
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Open
4.4
20 reviews
Every day · Open 24 hours
Google reviews
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MS a month ago
Overall nice place. Most Staff is friendly, caring, and attentive. Staff often seems to be lacking proper Memory Care training. It often seems like a training ground for interns and students, instead of qualified experienced staff. Management is questionable and often lacks responses in a timely manner or clear answers to concerns. General Manager is typically unresponsive to family concerns or communications and seems unable resolve most issues on her own. Rate increases are a little excessive and often lack transparency. Be cautious of any verbal promises or concessions at move in, make sure you get everything in writing!
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Samantha Wilson 3 months ago
Had a fantastic experience touring this community with Gina! Everyone we met made us feel right at home from start to finish. The spaces are beautiful, the residents seemed so happy and engaged, and the overall energy was wonderful. It’s clear they truly care about creating a compassionate, active environment. Definitely top of our list!
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Annie Coots 2 years ago
I moved my grandmother into assisted living 5 months ago after 46 years of living in her own home out of state. I was so afraid how she would transition but the caring staff made it so great! They treat her like she is a guest at a hotel. They have many activities available (movies, art, scenic drives, happy hours, lessons, exercise) and they are just the right amount of encouraging but aren’t pushy about them if a resident isn’t into it. This is one of the best things about the care at Aegis - the staff is respectful of each resident based on their unique needs. My grandma cannot walk unassisted and they offer the perfect amount of help- encouraging her to keep moving safely and use her walker to get down to meals but also helping her when she needs special accommodations. They distribute her medications to her reliably, and have been very kind and patient when grandma gets confused. My grandma loves the food so much! Lots of variety as well as standby favorites. I was so nervous about this big change in our lives but she has come out happier and much healthier than when she was at home. I am so glad we chose Aegis San Francisco.
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Karen Wilson 3 months ago
Finding the right community for our loved one was so important to our family, and this place has exceeded every expectation. From day one, the entire team made us feel like family. The atmosphere is warm, welcoming, and full of life—there’s always a great activity or event bringing everyone together.
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Terri 5 months ago
I am a current resident of Aegis Living SF. I do not recommend this place. While the individual caregivers are wonderful, the Administrative staff leaves a lot to be desired. They have been completely unresponsive to my needs and requests for meetings. In addition, I have had my mail and packages opened without my knowledge nor permission. Contents of those packages were not given to me. Also, items have been taken (stolen) from my room, including CASH (2x$40) and 2 brand new Garment Bags (I still have the original packaging). The SSFPD has been very helpful in helping me recover the most important items (my 2 passports)! I am anxious to leave this place as soon as some legal issues are resolved.
In the order Google returned them. Not verified by Caring Advisor.
- Address on Google
- 2280 Gellert Blvd, South San Francisco, CA 94080, USA
From Google · 10 Nov 2026
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