Alta Mesa Health and Rehabilitation

Name: Alta Mesa Health and Rehabilitation
Address: 5848 East University Drive, Mesa, Arizona, 85205, United States
Price range: $$

Mesa Arizona, United States , Arizona , United States

3.9 on Google · 253 reviews

Assisted Living Skilled Nursing

About Alta Mesa Health and Rehabilitation

Alta Mesa Health and Rehabilitation, located in Mesa, offers both skilled nursing and assisted living services. This combination makes it suited to families seeking a community that can provide a higher level of medical care and rehabilitation support alongside more traditional assisted living services. The community places an emphasis on therapy, offering custom-tailored therapeutic programs that combine both high-tech approaches and hands-on methods. This suggests a focus on individualized rehabilitation, which may appeal to those recovering from surgery, illness, or injury, as well as those requiring ongoing skilled nursing care. Families considering Alta Mesa Health and Rehabilitation may want to reach out directly to learn more about daily routines, dining options, and opportunities for visiting, as these specifics were not detailed. The community's dual focus on skilled nursing and assisted living may be a good fit for individuals and families looking for flexibility in the level of care provided, whether for short-term rehabilitation or longer-term residential support.

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3.9

253 reviews

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Google reviews

Hailey Yazmin 4 months ago

Horrible experience. My mom was admitted here and the air conditioning wasn’t working. They had portable AC units, but they didn’t do anything because the building was still 88°. My mom’s face was bright red, she was sweating, and there was no way I was leaving her there overnight in that kind of heat. The whole place also smelled like urine and fish, which made it even worse. I ended up taking her home because I didn’t feel like she was safe or could recover in those conditions. I expected a skilled nursing and rehab facility to provide a clean, comfortable environment, but this was the complete opposite. I would never recommend this place.
Lorry McDermott 2 months ago

My mother was in this facility for about 5 weeks. It appears to be run down and my mother would say how lumpy the bed was. And although most of the staff were great, there were a couple of employees that were so impatient with everyone that it made me worry about my mother being at their mercy. One of them was the night nurse Catherine. She always seemed angry and impatient. I myself heard her raise her voice to a patient because that patient wanted to use the bathroom and she said they didn't have time, and she would have to wait. They came in every two hours and that was that. I was appalled at the way she spoke to her patient. The people there are vulnerable and should be treated with care and respect. I would never have complained while my mother was there because I wouldn't want her at her mercy. I was so relieved the day she was moved out. You never know how people retaliate. My mother was there for Physical Therapy. 15 minutes of PT per day, 5 days a week is not enough to get someone on their feet. But I guess they are too busy to provide it even though it's a Rehab facility. I will do everything in my power to make sure no one in my family ever ends up in that facility again.

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Edward Dunn 3 months ago

My experience at Alta Mesa has been a happy one. Most of the staff are just terrific. The CNAs like Riley and Dante are extremely kind and efficient. The nurses are well trained and display that everyday. Thanks to Marie and Brian, and my wound nurse Tammy. The food is good, and food service tries not to be repetitive. All in all my 3 months here has been positive and I would recommend Alta Mesa.
Jared D 6 months ago

BRUTAL FACILITY, STAY AWAY!!! My 89 yr old mother-in-law was here for 3 weeks after emergency hip surgery. As succinctly as possible, I will list the most egregious treatment she experienced during her stay. 1. Day one, due to her pain meds, she was delirious, and she was noted by the staff as a feeder, meaning she had to be hand-fed, but they never fed her. They just brought in the tray, placed it out of reach, then picked up the untouched tray 1 hour later, and noted her as having no appetite. Basically, they were starving her to death. My wife and I hand fed her, and she perked up, then we challenged the staff on reducing her pain meds, and once they did, she immediately became more responsive and was able to feed herself. 2. She was rarely bathed, and was left wet and shivering for excessive periods, moaning in discomfort. 3. She was often left in dirty diapers too long, which galded her skin and left bleeding fissures in sensitive areas. 4. Again, due to the excessive pain meds, she was unable to participate in PT, and they just cancelled it repeatedly. Only once we intervened, did the PT staff begin to push and challenge her enough to see results and help her regain some of her former confidence and strength. 5. They left her in bed in the same position for extended periods, sometimes exceeding 24 hrs, and caused severe back pain, joint paint, and even a necrotic Deep Tissue Injury on her heel. 6. Her pain meds were scheduled "as-needed", and after vocalizing her pain and need for additional meds, she often had to wait several hours to receive them. Alta Mesa needs to reevaluate their practices and procedures. Unfortunately, this horrific level of care seems all too common. Keep a close eye on your loved ones, checking in daily.
Karen K Mead57 a month ago

My experience great 5 stars ! I would like to mention some special people Chloe hospitality, Amber CNA, Grace CNA. Nursing was great shoutout to Bruce, Nora , Mai, Drema! The nurses are well educated on patient care and compassionate! I would highly recommend!!!