Amberwood Health + Rehabilitation

Google reviews

• H
  Homeland Traveler 2 months ago

  Our experience with Amberwood came from having a family member cared for there. Overall, the staff who provided the day-to-day care were great. They were friendly, compassionate, and seemed genuinely concerned about our family member’s well-being. Where our experience fell short was with administrative communication. When you’re trusting a facility with the care of someone you love, you need clear and consistent information about their care, medications, services, insurance coverage, and what you may or may not ultimately be charged for. Unfortunately, some of the information we received was unclear or did not match what we later understood to be the case. Families should not have to repeatedly seek clarification about important medical or financial matters, nor should they be left with a different understanding of costs, prescriptions, or services than what ultimately occurs. The people providing the hands-on care were definitely the strongest part of our experience. Better transparency and communication from administration would have made our overall experience considerably better.

• I
  idlovetobethewindben 6 months ago

  As far as Amberwood rehab, I felt it was clean, food really needs improvement! Therapy lacked for me! Didn’t receive enough to help me when I returned home! I complained about equipment and thought I might receive help to help me, but no help was given! Be careful if you use the beauty shop on the property! Unless you’re not really choosy! Get everything in writing. I was asked what kind of perm I wanted, didn’t receive anything like I asked for! I was even told if it didn’t take, she’d make it right! But the price went up whenever I complained that my perm didn’t take! I was certainly not happy with the outcome, no curls.

In the order Google returned them. Not verified by Caring Advisor.