Arlington Mill Residences

Google reviews

• C
  Carson Ruth 6 months ago

  We would like to achnowledge the superior service that Darren Duckett displays as the new property manager at Arlington Mill. He is a much needed change. We appreciates the extra effort he devotes to each of our issues. He is an asset to your company. He is the epotime of customer service. His dedication reflects the high sttandards your company strives for. We are grateful for his commitment.

• Z
  Zineb Es-sah 10 months ago

  Living at Arlington Mill Residences has significantly declined over the past year since new management took over. During very cold weather, the hallway heat does not work, which is unacceptable and unsafe for residents. The elevators are frequently out of service, causing ongoing inconvenience, especially for families, seniors, and residents with disabilities. Package theft has also become a regular issue, showing a lack of proper security. In addition, there has been constant turnover of managers and staff within just one year, creating instability and confusion. This level of turnover makes it difficult to trust management or feel confident that concerns will be addressed. Management behavior has also been unprofessional. On multiple occasions, management staff have been observed laughing and talking in front of residents, which feels disrespectful and creates an uncomfortable environment. There also appears to be unequal treatment of residents. Based on repeated observations, residents of color seem to be treated differently, while Latino residents appear to receive more favorably. This has made the community feel unwelcoming for many people. Overall, this has been the worst year living in this building. Basic services, professionalism, and fairness are not being maintained. I would not recommend Arlington Mill Residences under the current management.

In the order Google returned them. Not verified by Caring Advisor.