Asbury Park Nursing & Rehabilitation Center

Google reviews

• R
  R R 2 weeks ago

  **Some aspects updated after 7 days stay. Only at this facility for 1/2 of a day. Thus far I can say that much of the facility smells like stale urine. **Update, the cleaning has improved and is at a reasonable level apart from the bathrooms which could use a deep clean. Music blasting for 5 hours. 3 people per room with little consideration for the combination. No accommodations made to ensure compliance with food allergies. Required medications unavailable. The doctor spent literally 5 seconds on a video call. Lots of shouting from occupants. No a/c - 80 degrees inside, 90 outside Hospital orders have not been followed. From the approximately 5 minutes I have seen staff members, they have been nice. **Update 1 day and initial impressions are unchanged. Music and shouting at all hours of the day and night. The adjacent toilet is broken. Bathrooms are nearly impossible to manage with a wheelchair. Medications still have not been provided as requested and prescribed. One medication nurse per 40 people. Nicole is very kind, considerate, and an excellent communicator. No ingredient information is available for foods, so it is impossible to verify safety for food allergies. Absolute refusal to even seek ingredient information. Every meal has been served including items which are on my list of food allergens. If my food allergy were fatal I wouldn't have lasted 1 day. The nutritionist said I need to eat the same thing every day because it's easier for her. Even with the requirement that I have the same thing every day, this has gone unfulfilled as the kitchen has 'run out'. I have been forced to provide some of my own food, so I can be assured of having sufficient nutrition. Pauline accomplished more in this respect than all other staff combined. Sadly it took the nutritionist 4 days to discuss the issues with me for the first time. Physical therapy and Kale the wound care nurse are major highlights. Pauline has gotten more done in a day than 5 others have acc

• K
  Kalynn Meekins 2 months ago

  I would strongly encourage anyone considering Asbury Park Nursing & Rehabilitation for a loved one to do their research and advocate for them every single day. Our family’s experience with my mother’s care was extremely concerning. During my mother’s stay, there were repeated issues involving her basic care and medical needs. We repeatedly had to advocate for things that should have been addressed as part of her care. This included problems with obtaining her commode and walker, monitoring her weight and fluid retention while she was taking Lasix for significant heart-related concerns, and getting assistance with her CPAP machine. There were also times when our concerns were minimized despite her documented medical history and needs. My mother was discharged from Kaiser on a normal diet, yet Asbury Park gave her pureed food for much of her stay. The facility later acknowledged that this was an error and apologized. She also has psoriasis and was supposed to have creams applied as part of her care, which was not consistently done. Even more upsetting, there were times she was left in bed soiled for extended periods. We raised concerns repeatedly, and far too many things seemed to be addressed only after our family escalated them. Families should not have to constantly fight to make sure basic hygiene needs, medical equipment, dietary orders, medications, and physician instructions are being followed. Because of the seriousness of what happened, I filed a formal complaint with the California Department of Public Health. CDPH opened an investigation, went to the facility, spoke with staff and administration, and reviewed my mother’s records. That investigation has now been completed, and I was informed directly by the California Department of Public Health that Asbury Park was cited as a result of their investigation. For me, that is important to include because these concerns were not simply a family being unhappy with the care our mother received. We reported w

In the order Google returned them. Not verified by Caring Advisor.