Ascension Living St. Francis Place

A Home Away from Home for My Mom Ascension Living St. Francis Place has been a true blessing for our family. From the moment my mom arrived, the staff treated her like family. The caregivers are not only professional but also incredibly compassionate, ensuring she feels comfortable and well cared for every day. Any time I have a question or need an update, they are always available and willing to help. It’s such a relief to know that my mom is in a place where she is truly valued and loved. The DON; Tammie, is ABSOLUTELY outstanding! I believe that she is the glue that holds this facility together. She has been nothing short of a complete angel to my family, and myself. If she ever leaves, I will remove my mom from this facility. Its so reassuring to know that everyone does what needs to be done for my mom, and others who reside here! Keep up the amazing work, everyone!

Where do i start. When it became to much for my family to care for our love one their was not a debate on where we would try and place him. St. Francis Place as a whole has compassionate caregivers. Knowing that (Tony) would be taken care of with dignity and respect put many at ease. I truly believe nursing is a calling and most do their very best to care for the ones we are entrusted with. Knowing that he was in good hands put my family at ease. Any concerns were addressed and my family was listened to. Tony was smiling with staff and a little flirty because he was comfortable with the staff. Overall the care and dedication of the employees that work at St. Francis Place you can't compare. If services are needed again we are definitely returning. Heartland Hospice staff go beyond their job. The many talks i had with staff showed me that they care deeply for the one they provide care to. To all Thank You very much for doing what you do.

This place is absolutely horrible , they should be closed down for how they treat people at this rehab facility. My grandmother was sent there to get better and they neglected her and treated her terribly . They didn’t change her catheter and let it over flow and yelled at her for it . She smelt horrific when we would go up there due to the fact they were NOT cleaning her up nor giving her a shower . One of the workers were mocking a poor woman who was yelling “help” They would repeat what she was saying. We took my grandmother out of there as soon as possible my grandmother told me she was scared of these people and someone pushed her onto her bed . These people should not be employed nor should this place be open . They almost refused to let us take her out of there when paramedics showed up to take her back to the hospital. The workers said we would have to wait for her release papers and weren’t allowed to take her yet . This place should be shut down . Don’t send your loved ones here .