Ashton Gardens Gracious Retirement Living

Google reviews

• V
  Vicki Fox 9 months ago

  Ashton wants to be a great place at which to live out your years, but its missing the mark and several levels and I feel sad about those omissions. For example, we have had 2 fire calls in the last 2 months and there has never been any instructions of exactly where to go or how to get there, especially considering how many residents who live here use walkers. The announcement says don't use elevators but what should folks on the forth floor, for example, use to exit the building? We have gotten no instruction. Even tiny little kids are drilled as to what to do in as emergency! Service in the dining room is challenging. The young people working there have often been abrupt in their rush to leave, snatching food and plates away from diners in a thoughtless and gruff and noisy manner. Many of the people here have traveled extensively and eaten well and the service at Ashton is often shockingly coarse. I think they feel they are paying a fair price for this food service and they do not want to be upset at so many meals. The recipes for for the meals often present as a dog food selections, overly salted and often spiced heavily. Cream soups are tastely but frequently indigestable. Another observation is that there is no reception at the front desk and anyone can walk into the complex and wander anywhere. Someone recently came to visit me and didn't know where to go to find me, so she wandered all over all the floors then gave up. So, little or no security or instructions for guests and delivery. I like the activity offerings, the gym, movies and the chapel offerings and I appreciate that the mangers are willing to clean off peoples cars after a snow storm, but couldn't there be designed young person for that job? I like the building well enough and the plantings have great promise; I understand there will be a major redecoration of the lobby but I'd rather I'd rather see the money spent on better service and better food.

• B
  Bernard Broder a year ago

  Lovely facility. The staff is welcoming and helpful. There seems to be significant staff shortages and turnover, however. Also, they represent having an outside vendor providing assisted living services. I learned after-the-fact that the vendor is not insured or bonded. I found this concerning and moved my loved one elsewhere.

In the order Google returned them. Not verified by Caring Advisor.