Astoria Place Living & Rehab Center

In May of this year, my brother needed a place for rehab. From the moment we reached out to Astoria, the staff was fantastic. The place was clean, every staff member we came in contact with was friendly and helpful. My brother was fairly mobile, so he was able to meet up with some of the assisted living residents and they really liked it there. There is a chance that assisted living is in the near future for my brother and this visit gave him a piece of mind that there are good places out there. To all families looking for a place for your loved one, whether it be for rehab or permanent…go visit in person any home you are considering.

Do not send your loved ones here. The nurses ignore patients, leave them with red behinds, don't even bother helping them wash. Also, seems understaffed. They just want to take money as rent without doing anything and will accept patients they can't even give proper care to. They had an old woman laying there without trying very hard to get her to move/barely any support. Nurses also left her in a broken bed all night (bad back, needs the handles to move and change positions) when there was someone right there to fix it... Had to call everyday to get them to fix/even do anything. There were many other issues too. Maybe they are just genuinely understaffed, but once again, I advise against sending people here. I had her walking in three days upon getting out when all she wanted to do was die in there. They should cut the rehab out of their name. There are two redeeming male nurses but that's about it.

Anyone wishing to admit a family member to this facility should make sure to visit and oversee the quality of care. We recently had a terrible experience with our mother; she was admitted 08-18-2026 for a four-week stay, but we removed her the next day because she did not receive the services for which the hospital had referred her. She required continuous intravenous treatment that was never administered. She also had a Stage 4 sacral wound requiring specialized care—the reason we chose this facility, as they specialize in chronic wound management. However, instructions regarding the gauze were not followed correctly, causing the wound to open further, and fecal matter was found inside the wound. The staff was quite aggressive, and she received no help with personal hygiene; we had to ask for cleaning supplies to wash her ourselves and call 911 to get her out, as the facility refused to allow the ambulance entry, claiming it wasn't an emergency. We had to involve the police to make it happen. The facility itself isn't bad, but the nursing staff is terrible—with the exception of Daniel, the nurse who was the only one to show empathy regarding our mother's situation.