Atrium Place Health and Rehabilitation

Very disgusting place has roaches roaches on the trays. Let people sitting urine all night long cause his residence. Very sad Place some rooms don’t even have hot water. I don’t understand why state hasn’t closed them down very very very very disrespectful staff and the DON she needs to be back in high school. Please don’t send your people there please

I will say staffing is nice and down to earth. But on the downside if your loved one requires close monitoring this is not the place for you. Currently watching my mother's call light go off for 20 minutes. No one has come to see what is needed, if it's an emergency or anything. I go to the nursing station where there is a total of 4 staff behind the nursing station. I inform them she needs changing she stated she has already urinated twice going on her third time and no one has come . One staff member replied, "I am on break." I proceed to ask well who is not on break *silence* .. I walk back to my mother's room grabbed supplies off the cart on my way and changed her myself... we are currently at 40 minutes now and still no staff has not showed up. If you are not capable of helping your family on your own there's no telling how often they're checked on . Day 2: samething takes an average 40 to 50 minutes before you can get anyone to see about a call light. Now her laundry that was sent to be clean less then 24 hours ago is missing. Name and room number was written on the bag as well as her clothes. No one knows anything. My mom is just needing intense therapy please lord direct us to a better facility. I now know why when patients say I was sent to a skilled faculty for therapy but I never ended up going home I only got worse. In this place without supervision that would Def be her story.

We have nothing but positive things to say about Atrium. The staff is amazing. They are so willing to help with everything. They have went out of their way to get to know my sister and fulfill her needs and demands. The residents all look out for each other. I couldn't ask for a better experience in such a dreadful time.