Bay Pointe Nursing Pavilion

Death Trap . People beware this place is simply no good . Poor service. Understaffed most days and if you complain you will get retaliation back but at this point who cares . Food is simply not nutritious and disgusting. Nobody ever answers the phone and when is needed the most nobody ever shows up . Seen many people left sitting for over 8 hours on wheelchairs to the point that they have peed and poop and no comes to help . Still not sure how this place still operates it need to be shut down and I will do anything in my power to see they get reported to the proper authorities this need to stop for my friend and for all of those that don’t speak because they are afraid of retaliation against them . If you have a love one please check on them more often to see if they are getting the care they need and nutritious food so they can get better and be out of there. I have attached just a photo of the type of food they get and you tell me what is this and Where is the nutrition on that plate. Would you call dinner to that ?

This place is not well run, smells and is filthy. Even though the minimal staff interaction I had was positive, management really need to do something to improve the overall quality and cleanliness of the facility. My heart was saddened for my mother in-law to see her in such a place.

Our family has been very impressed and so grateful for Bay Pointe Nursing Pavilion. Their current Social Services Director Christina is extremely caring, advocating for patients needs and genuinely passionate about this community.