Bear Canyon Rehabilitation Center

Google reviews

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  Larissa Kerstan 4 months ago

  Never send a family member to Bear Canyon Rehabilitation Center, or any Genesis rehabilitation facility, for that matter. My dad was transferred there a few days ago after suffering a hip fracture. He was moved from Presbyterian to Bear Canyon in the middle of the night without our family being notified. When I arrived the following morning, after finally learning where he had been transferred, I found him lying in heavily soiled sheets. I have no idea how long he had been left that way. He also didn’t even have a blanket. Later, I learned that he had reportedly fallen multiple times while in their care. Whether due to poor communication or lack of supervision, that was deeply concerning. I had to jump through hoops to get him transferred to another rehabilitation center, but thankfully I was finally able to do so yesterday. The final straw happened as we were leaving. Paramedics arrived to transport another patient for emergency medical care. I personally witnessed one of the paramedics asking the staff who the patient’s nurse was and where they were. The paramedic stated that the patient on the stretcher was soaked in urine and feces and had reportedly been left that way for hours. The whole experience was heartbreaking to witness. Based on my experience, I cannot recommend this facility to anyone. If you have a choice, I strongly encourage you to look elsewhere for yourself or your loved ones. Every patient deserves to be treated with dignity, compassion, and attentive care. Bear Canyon, do better. Your patients deserve better. Your facility is a disgrace. Shame on you.

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  Veronica Allander 3 weeks ago

  Our family member was at bear canyon after a fall. The experience she had reminded me of why nursing homes have a bad reputation. There were days she never received pain medicine even though she had 2 broken wrists. They did not provide occupational therapy to help her learn strategies to care for herself. Physical therapy consisted of lower extremity range of motion. Interestingly she was told that she demonstratef that she was able to walk 300 - 400 feet without assistive device. She never walked 300 feet while in this facility. She is dependent on a walker to ambulate related to severe arthritis in both knees and spinal stenosis. The proper walker was provided to her at discharge. She was never taught how to use this specialized equipment. She spent many days laying in bed. When she asked for assistance to get up and walk she was refused. There were times she laid on a bed without linen. We asked to speak with Lamar the social worker to help us understand why she was not provided any care. He literally turned and walked away from us when he learned we wanted to speak to him. He never returned our calls. I am shocked at the inhumane way they treated her. I am a former Director of Nursing and am very aware of regulations they violated. The administration of this facility should all be ashamed.

In the order Google returned them. Not verified by Caring Advisor.