Belmont Healthcare Center

My brother-in-law needed a rehab facility to gain strength after a hospitalization. Fortunately we found Belmont Healthcare. The rehab was successful and he returned to his home. The place is outstandingly clean, we had many visits to confirm this. The staff is ample in number and quite helpful and supportive. It was a great experience, far better than we expected.

*FYI this facility WILL confront you if you write a poor review of you are wondering why there are so few 1 star reviews* if you care about your loved one even the slightest do not let them get mistreated here. - call lights take at minimum 30 minutes to be addressed (as an RN I was taught to check on your patient within 5 minutes in case of a fall since SNFs do not have bed alarms or side rails) - my moms roommate fell and they were incredibly aggressive and rude to her because she is confused and forgetful. - they inserted an intermittent straight cath into my moms bladder for 8 hours (as an RN this is absolutely not okay) and got a UTI as a result *allegedly* - my mom was hospitalized mid stay, I attribute this to poor care *allegedly* and was put on a round of antibiotics - CNAs are incredibly slow, try their hardest not to listen to your requests and ignore you unless you raise your voice before they attempt to escape the room to avoid their jobs. I driven to this facility FROM HOME to take my loved one to the bathroom multiple times (not allowed allegedly due to liability) because she was in pain and no one answered her call light. - nurses are okay but they are LVNs and have no ability to think critically. - for some reason the doctor is only available on weekdays at noon. Don’t bother asking for anything outside of this window. They will just tell you there is no doctor and let your loved one suffer. - CNAs/LVNs will go on break at the same time and they will simply tell you no one is there to help. - I had taken my mom to the bathroom but she was incredibly weak and a fall risk and I was calling for help, the CNA walked passed the room because she saw me, the nurse came and handed me wipes then disappeared. - a staff member (social worker allegedly) attempted to PHYSICALLY intimidate me and put his face mere inches away from mine. He was trying to uncover my mom’s privacy curtain despite her yelling out to stop. Facility has done nothing about this as I st

Many of our resident’s complete rehabilitation at Belmont Healthcare Center and return to our senior community much stronger and more independently. We are incredibly grateful for the care, encouragement, and dedication provided by the entire team. The therapists were outstanding and work hard to help them regain confidence and mobility, while the nursing staff was always compassionate and attentive. The facility was clean, welcoming, and focused on helping patients achieve the best possible outcomes. Seeing our residents successfully return to their normal routine was the greatest gift. Thank you to everyone who played a part in their recovery journey.