Benchmark Senior Living at Shrewsbury Crossings

Good enough care, but be ready for them to at-a-whim raise the monthly cost (in the middle of a year), making an already expensive room unmanageable. Every time I turn around they're finding some reason to add another $1000 or more to her bill. Not to mention the constant 10% increase each and every year. For example they wanted over $1000 to remind my mom to take her vitamins. That's about $33/day for a five-second walk in. They won't even put her vitamins in a daily dispenser, we have to do that. Wish I could make that kind of money! Now they're telling me out of the blue that they want another $1200 per month to inform her about the activities. I'm not making this up! I'm seriously thinking of moving my mom to another provider.

Our Dad who is over 90 moved into the assisted living section after breaking a hip, along with other challenges which had impacted his overall outlook while living somewhat isolated at home. After the first month at Benchmark Shrewsbury we saw a remarkable turn-around in his appearance and attitude. The spark is back and he is fully engaged in the daily social activities offered, including daily exercise sessions. He enjoys the food, and the staff are both friendly and knowledgeable. Beth and Sue were great to work with getting him set up and moved in on an expedited schedule. Our family feels good knowing he is being looked after by professionals with help available 24/7. A gamechanger for us as a family.

Though we did not choose to the Senior living at Shrewsbury Crossing, I had been speaking with Susan through my search for an assistedLiving for my father-in-law. The information she provided me with was extremely helpful in looking for a facility for my father-in-law. Such as the 30 day notice in leaving a facility which my husband’s family was not aware of, question to ask other facilities. I found Susan to be very knowledgeable and helpful. Unfortunately my father-in-law’s family felt he was in need of a higher level of care and needing staff to assist in dealing with his agitation. I had wished my father-in-law would have let his children be more involve in researching assisted living facilities instead of allowing his second wife to do so. The place he resided was NOT one of the best places and offer very little. I appreciated Susan’s input and her understanding of my frustration. Perhaps my father-in-law would be in a better place if his journey with his dementia started with an assisted living who could have offered him more. Thank Susan for your assistance. Very much APPRECIATED.