Benedictine Living Community-New Brighton

Google reviews

• L
  LA Paul a month ago

  As a recent resident at Benedictine Living Comm. In New Brighton, I will state the following. I have never felt the level of lack of compassion and caring from so many of the “health care professionals” I had to deal with daily. I was ignored for long periods of time after using the call button to request assistance or medications, treated rudely and even witnessed a shouting match between aides that made me feel uneasy and triggered a lack of trust in the care. I had two instances of other residents entering or trying to enter my room late in the evening which was extremely frightening to me. These experiences indicated to me that they were either short-staffed or that specific policies in place took staff away from helping others. I found the food in most instances barely tolerable and usually cold when served. To assign a ratio based on my experiences I would rate the nursing and aides at 80/20. The 80% being under par. Needless to say. I would not recommend this facility to anyone. Special thanks to these Aides: Enda, Emma, Tity, Mohamed. Yamah, Solomon and a handful of others for their care and compassion. Also, Nursing personnel: Kelly, Kadie, Odesia, Ellen and others. The PT/OT staff was wonderful, Thanks for the exceptional care and assistance. Thank you to Laura A. and Robin of the care management team for all you did to assist me while here. Thanks to the Director of the facility for reaching out to discuss some of these issues, and I hope some things will get addressed.

• M
  Max Craft 6 months ago

  Wow, so many great staff! -Laura, the wellness coach, always amazing and helpful, fun and lifts your spirits. -The front desk crew, very welcoming. -Mary, the spiritual director, has so much compassion, and gives you hope. -Robin, I can only imagine your busy schedule, yet, you always listen, And get you your answers! -Lynn, you made doing paper work easy, thank you! -Zach, lots of energy, and helpful - Kristina and Ela, along w many others, so much great care - Physical and occupational therapy, Number One! THANK YOU

In the order Google returned them. Not verified by Caring Advisor.