Bentwood Nursing & Rehab Center

From Sheldon Williams Chontay the Director of Nurses was NOT ONLY DILEGENT in her care of my father Stan Williams but also VERY PATIENCE AND KIND throughout the process of caring for his wound. She went above and beyond and would not stop until he was properly taken care of and Chontay did it with a POSITVE attitude the whole time! Thank you Chontay! I also observed Tish work countless times on my father's wound and provide outstanding care, with a positive attitude and reassuring presence with him. It really impacted my father's experience and I am very thankful for the constant care and kindness she showed him. Eric has been amazing in everything he has done for my father. He makes sure proper technique is used when lifting and transporting my father and always has a very positive and calm attitude while taking care of my Dad. Eric is very knowledgeable on everything that he is faced with and knew watt to do in every situation that came up regarding my father's needs. Such a good staff! I lost the sheet of paper that had 3 other names on it and once I find it I will give a review on them as well. THANK YOU FOR YOUR SERVICE! Sheldon Williams

I can't begin to put in words how angry and saddened I am after putting my father here. We were looking for a place to take care of my dad long term due to memory issues. After a few days of being here we began to notice little things, clothes that went missing, even though we said we would wash his laundry. The meals that would sit in his room untouched, even though he was supposed to be at the "feeder" table in the dining hall. His dentures that mysteriously vanished. The final straw was when they moved him the first day of the new month and didn't tell his family or the staff that had been working with him for the last couple weeks. He went from a single room, with a recliner/tv/bathroom with shower, to a shared room with no tv for him and no where for family to sit when they visited him. On Saturday I found him partially on the floor and no one noticed, once the staff was alerted, one particular person seemed extremely annoyed that she had to come help get him back in the bed. On Sunday he went into the hospital with an infection and hasn't come out yet. If they didn't have adequate staff to help care for my dad, they should have just turned us down. Now we have to watch my dad battle this infection on top of everything else going on. If you care for your love one, please take it from me and know this is not the place for them!

I had a wonderful experience with Bentwood Nursing and Rehab. From the moment we arrived, the staff was warm, welcoming, and professional. The nurses, CNAs, and therapy team went above and beyond to ensure my loved one’s comfort, safety, and recovery. The facility was clean, well-maintained, and had a calm, home-like environment. What stood out the most was how attentive and compassionate the team was—always checking in and making sure any concerns were addressed quickly. The rehab services were excellent, and I truly believe their support made a huge difference in the healing process. A special thank you to Vanessa Stone, who showed such kindness and dedication. I’m grateful for the care we received and would confidently recommend this facility to other families looking for a supportive and skilled rehab team.