Berkley Manor Care Center

Google reviews

• S
  Susan Woolery 3 weeks ago

  The only reason this is not a (☆) one star review is because there are some good people here. (A big shout out to Cole, who has bent over backwards to help my friend! ☆☆☆☆☆) My best friend is there recovering from severe burns, but isn't very happy about it. - She's supposed to have the dressing on her burns changed EVERY day according to the Burn Center wound care directions, but is told she must wait either because no one's knows how, or that they don't have the supplies to change her dressings. When it is changed, the burn center wants an ointment on before the dressing, but it's being dressed dry, resulting in the dressing sticking to her wounds. - She says the food they've changed her to (nothing crunchy because she has no dentures with her) is often so horrible she can't eat it, either too spicy, or tasting spoiled. - The drain pipe fell off of her sink a couple of days ago so her room is filling with sewer gasses. She has to keep the window open for breathable air, even though it's below 50°F outside. She has extra blankets to stay warm. Maintenance is too busy fixing the heating system to even plug the drain pipe temporarily to stop the gasses. The director is trying to address these issues, but my friend doesn't like to rock the boat, so she doesn't say enough about what's going on. I know that the director is also limited by what the owner approves. And we all know that all the owners EVER care about its money! I certainly don't appreciate the director jumping down the patient's throat over my review! That's totally inappropriate!

• P
  Prince Bryant 4 months ago

  First day experience was great! Much better than expected. My mom was in great spirits and I was happy to see her smiling again! Thank you!

In the order Google returned them. Not verified by CaringAdvisor.