Bethesda Gardens

My mother has lived a Bethesda Gardens about 8 years now. I have always been very impressed with the caring staff at all levels. They have been very helpful with additional resources that Mom has needed from time to time. I would recommend Bethesda Gardens for anyone looking for senior independent living.

AC was OUT in a wing(apartments on all 4 floors were impacted) of the Kirkwood facility from 7/3/24 thru late evening 7/6. Evening temps were 80-82 degrees in the apartment. The main phone number went to voicemail which was full so you couldn’t leave a message. They didn’t have any window units to install or alternate places to stay. An emergency call was finally placed on 7/5 and someone attempted to fix it but failed. Another call was placed on 7/6 and a different person arrived at 5:30p and was there until 11:30p. He was able to fix it and made sure the a/c was now working for the others as well. The service techs were quick to respond once they received the call, however it was the lackadaisical attitude by those in charge at Bethesda that caused this issue to go on for 4 days!! My mom attempted to stay the night in the heat but was dizzy and lightheaded. There were others with heart issues who suffered as well. The rent keeps rising, but the service and quality of living keeps getting worse. See prior review below - these issues are still happening. My mom stays at Bethesda Gardens Kirkwood. It is not worth the money charged. The meals are high salt/high fat and do not meet the dietary needs of elderly people due to no healthy options. You pay for meals even if you don’t use them. You wait for an hour in the dining room to be served. They are short staffed. The cleaning crew isn’t able to fulfill their promise either. Definitely not worth the money. Many have complained and management does nothing.

The facility provides all I need in apartment space, meals and access to the area I have lived in for over forty five years. The management has been outstanding during the years I have been here. The friendships with other residents have been wonderful.