Bowman Place at Olde Bedford

Google reviews

• S
  Steve 4 months ago

  Bowman Place is an excellent facility with a caring staff and great programs. They are taking very good care of my stepmom, and are providing her with the memory care that she needs. The food is excellent, and the staff are very responsive to your concerns.

• L
  Lorah Taylor 3 months ago

  Looks are deceiving- this is a honest review not just someone who visited and saw a nice facility. If you are considering Bowman Place for a loved one with dementia, I strongly encourage you to look elsewhere. Our experience with the Memory Care unit was deeply disappointing and ultimately led us to move our loved one. We experienced repeated failures in communication, inconsistent care, poor hygiene, inadequate hydration, and concerns with overnight monitoring. Significant incidents were not always reported to our family, and we often discovered problems ourselves. What was most alarming was the staff’s apparent lack of knowledge of dementia care. We repeatedly observed communication techniques and responses that escalated behaviors instead of reducing them. Rather than recognizing behaviors as symptoms of dementia, staff often treated them as intentional actions, resulting in interactions that were ineffective and distressing. When we raised concerns, leadership was dismissive instead of working collaboratively to improve care. Memory care requires specialized dementia knowledge, compassion, and strong communication with families. Based on our experience, Bowman Place did not provide the level of care our loved one needed, and we cannot recommend it to other families. No matter how nice a place looks on the outside, my family members care is our priority. After 6 months we had to move to a place that prioritizes care over aesthetics.

In the order Google returned them. Not verified by CaringAdvisor.