Briarwood Rehabilitation & Healthcare Center
About Briarwood Rehabilitation & Healthcare Center
Get Pricing, Check Availability or Request a Tour
Your message goes to the Caring Advisor team, who pass it on to Briarwood Rehabilitation & Healthcare Center.
Location & Map
Reviews
No reviews yet
Be the first to review Briarwood Rehabilitation & Healthcare Center
Write a Review
Open
4.6
221 reviews
Every day · Open 24 hours
Google reviews
-
athena vagenas 2 weeks ago
I have been contemplating writing this review but I think it’s time. My mom was a patient there for about 3 months. She never really got any better while she was there. Don’t get me wrong the nurses that work there are great but they don’t get the help they deserve and need. In any case my mom was a cancer patient she was a massively immunocompromised. I don’t know what happened but they had flu and Covid going around. They barely followed isolation protocols. They had my mom in a room with someone who had Covid and probably had her around people who also had flu. Her roommate was walking around the room with her mask half down while my mom was in the same room. Again as a reminder my mom was immunocompromised as a cancer patient who had been doing chemotherapy. Long story short my mom caught the flu, Covid and pneumonia there. We tried really hard to get her out of there as soon as we heard what was happening and when they wouldn’t isolate her. She had been having some breathing trouble the morning we tired to get her home. Finally we were able to take her home that night. But it was too late. She wound up in the hospital after catching whatever she caught there. She ended up never recovering from what she caught at briarwood and ultimately passed away. I think they don't really sanitize the place like they should. I have a friend of mine who didn’t realize my mom was there who is heavily involved In the rehabilitation field and he told me that if he had known he would have advised me against sending my mom there. I wish I had checked with him. I truly do. My mom may still be here today if I had. Please don’t send your loved ones here. Try to rehab them at home if you can.
-
Richard Alfred 3 months ago
While there are good nurses and caring support staff at Briarwood, my wife's overall experience was very bad. Overall, the place is dirty; trash is rarely picked up in the rooms. The staff rarely answers patients' call buttons in anything approaching a reasonable time, so the beeping from patients who have pressed tte calm button continues unabated. The staff most often was unfamiliar with my wife's chart, including all of the medications she needed pre-op to prevent Mercer, and the proper dosage of at least one of her medications. The food was often not recognizable, tasteless, over gravied, and just plain bad. My wife was a serious fall risk while there before her surgery. Despite that, the staff often ignored her, didn't proved anything close to the supervision she required (I hired a 12-hour night sitter that I paid for privately to be with my wife in her room from 7:00 pm to 7:00 am at great expense), and when I or another family member asked someone for help, their response showed annoyance at having been ask to do their job. Finally, the PT offered was inadequate and provided often in the late afternoon, when my wife was tired and not fully able to take in the direction she was receiving. That said, a male therapist did his best with the constraints of the Supervisor of PT. That Supervisor had an obvious prejudice against my wife because she has early stage Alzheimer's Disease. The Supervisor told me to my face, while handing me Medicare's notice of benefit termination, that my wife wasn't able to learn from the PT she had received, so of course she should be discharged. That statement shows a clear lack of understanding, compassion, and knowledge about the disease. My wife is fully capable of learning, admittedly sometimes with a bit more patience and repetition than other patients not suffering from Alzheimer's Disease. But writing her off as this Supervisor did was wrong and contrary to Medicare's own regulations and guidelines. I regret that
Show 3 more reviews
-
Donna Zhou 3 weeks ago
According to my brother's experience, this facility was deeply disappointing. The quality of care, food and overallservice felt very low-end. You could hear nursing staff argue during his stay. His planned stay was two weeks after surgery, but he was discharged earlier than expected. We hope the facility takes these concerns seriously and improves its services.
-
Alisha Pina a month ago
I cannot say enough wonderful things about Briarwood Rehab & Health Center! From the moment I walked in, I was impressed. The facility is absolutely beautiful, and the renovations have made it feel so welcoming, comfortable, and inviting. I had the pleasure of meeting Samira Edwards, the Admissions Director, who gave me a tour of the facility. She was AMAZING — super friendly, down-to-earth, kind, and genuinely made me feel comfortable throughout the entire process. I absolutely love her personality and the way she made us feel welcomed from the very beginning. The Memory Care Unit truly touched my heart. ❤️ You can immediately see how much the staff genuinely loves and cares for their patients. It doesn’t just feel like a place where people come to work — it feels like they are caring for their own family members. The compassion, patience, and love I witnessed gave me so much peace of mind. I also had the pleasure of meeting Nick, the Director, and he was just as wonderful. He is such a kind and genuine soul, and you can tell that he truly cares about his team, the patients, and the overall environment of the facility. That type of leadership makes such a difference! Choosing a place for someone you love is never something you take lightly, and I am SO happy and relieved knowing that my aunt will be in amazing hands at Briarwood. I feel confident that she will be surrounded by people who genuinely care about her well-being. I’m looking forward to getting to know the staff even more and seeing my aunt become part of the Briarwood family. Thank you, Samira, Nick, and the entire Memory Care team for already making us feel so welcomed and cared for. ❤️
-
bceagledeb a month ago
I was a patient at Briarwood Rehab for the past 2 weeks, including a stay over the Labor Day weekend. I would like to compliment the following staff: Aide Armanthe, who I nicknamed Auntie; Aide Georges, Aide Siobhan, Physical Therapy personnel Jennifer, Marizza, and Fernando; Occupational Therapy personnel Julia, Maria, and Gardi; Housekeeper Lilyana, Nurses Gertrude, Claude, and Christine; Administrative Director Samira Edwards; Receptionist Susan M.; and especially Administrator Nick Baker, who I nicknamed “Big Boss” (the guy is *really* tall). I wish I could list all the staffers who really went the extra mile for the patients there, but one story suffices. The Big Boss came in over Labor Day weekend to check on his staff and patients. My roommate was bedridden and wanted hot Cream of Wheat instead of the corn flakes she’d been given. The Big Boss went to the kitchen and had a fresh bowl of Cream of Wheat made for her and personally a) delivered it and b) changed her dietary menu so she’d always get it. If your family needs a facility like this, I highly recommend Briarwood.
In the order Google returned them. Not verified by Caring Advisor.
- Address on Google
- 150 Lincoln St, Needham, MA 02492, USA
From Google · 09 Nov 2026
Powered by Google
Get Pricing, Check Availability or Request a Tour
Your message goes to the Caring Advisor team, who pass it on to Briarwood Rehabilitation & Healthcare Center.
Contact Information
Contact details are not published for this community. Send a message and it will be passed on.
Similar Businesses in Boston
Standish Village Assisted Living & Compass Memory Support Community
Boston, United States
Compass on the Bay Memory Care Assisted Living
Boston, United States
Goddard House Assisted Living
Boston, United States
Edelweiss Village
Boston, United States
Forestdale Park Senior Living
Boston, United States
The Parc at Harbor View Senior Living
Boston, United States
Own this community?
Claim it now to manage your listing