Bridgecrest Rehabilitation Suites

Google reviews

• C
  Chantel Thomas 3 months ago

  Dear Merylene, Words cannot express my gratitude for the exceptional care that my Mom, Linda Patterson received at Bridgecrest Rehabilitation Suites. As the Director of Nursing, your leadership, care, and guidance truly set the tone for the entire staff. Thank you for your impeccable leadership! In addition, I especially want to say “thank you” to the physical and occupational therapists for their tireless attention, support, and for going above and beyond to help my Mom achieve her goals and attain notable success with her physical and occupational therapy. Their work ethic is superb! They are experienced, highly skilled, and professionals in their positions. In addition, they possess a patient-first commitment that elevates positive rehabilitation outcomes. Further, I extend a “special thank you” to the entire staff at Bridgecrest Rehabilitation Suites for making my Mom’s stay comfortable and productive. Your compassion, expertise, and dedication brought me an immense peace of mind. Thank you for the opportunity to entrust her to your specialized care and for the unwavering assistance, commitment, and compassionate empathy demonstrated and given to her during her stay at your facility. All of you were instrumental in my Mom's success! With deepest gratitude, Chantel Patterson

• P
  Passion Reynolds 3 weeks ago

  ⭐ If I could give this facility a ZERO, I absolutely would! My grandmother is currently a resident at this facility, and I am on my way to have her discharged. Out of all the caregivers, only ONE has shown her kindness and compassion. The treatment she has experienced from the other staff is unacceptable. My grandmother was left sitting in her own waste for THREE HOURS. When her dinner was brought to her, she asked the caregiver to help change her. The caregiver’s response was, “I have someone to feed,” before walking away and failing to return. I understand that healthcare facilities can be short-staffed, and I respect how demanding caregiving can be. However, being short-staffed is NOT an excuse to leave a vulnerable resident sitting in soiled clothing for hours, especially after she has specifically asked for assistance. Residents deserve dignity, cleanliness, compassion, and timely care. This situation raises serious concerns about neglect and the quality of care being provided. To make matters worse, I have been unable to get anyone on the phone. Calls are ignored and sent to voicemail, leaving family members without answers or reassurance about their loved ones. I will be formally reporting these concerns because I refuse to sit back and allow my grandmother or any other resident to be treated this way. Our elderly loved ones deserve better, and families should not have to worry about whether their relatives are being neglected when they are not there to advocate for them. PLEASE THINK TWICE BEFORE SENDING YOUR LOVED ONES TO THIS FACILITY. I would not want another family to experience the frustration, worry, and disappointment that I am experiencing right now. Our loved ones deserve to be treated with dignity, respect, and compassion—not ignored when they need help the most.

In the order Google returned them. Not verified by Caring Advisor.