Brookdale Dr. Phillips

Google reviews

• P
  Patience a month ago

  I'm a current resident at this assisted living facility. This place indeed does have a pleasant and homey atmosphere. Last year and during the spring months this year, the facility was understaffed which now is no longer a problem. New staff have been hired. Meals: Many of the residents, including myself, have been having issues about the menu and the food served. The menu has been repetitive every day. The menus are for lunches and dinners ( no menu for breakfast). We have 4 or 5 choices for the entree or main dish. Every single day, there is Baked Tilapia and, too, Hot Dogs listed as entree items. Every single day. Also, sometimes you don't get what you have ordered. We need choose from the menu paper for each lunch meal and dinner meal. We normally fill out our menus in advance; for example, we are given the menu papers for the following week (for Sunday through Saturday) on the previous week, usually on Thursday in the evening or on Friday. So there are 14 menu pages (or papers): each page is for a meal, and we can mark the items we want to eat (or circle the item) to select. So, for example, I circle the item I want for my dessert from a choice of 3 different desserts for Wednesday for lunch (the Main Meal). I selected the "Ice Cream of the Day". When the day came, and lunch was served, I didn't receive ice cream-- I got sherbet instead. Other residents in my dining room were not happy about it either. ( This actually happened recently.) Or, I selected (in advance as usual) "Chocolate chip cookies" for my dessert for a dinner; then at the mealtime, I received sugar cookies instead. The desserts are delicious though; I like the strawberry cream pie, chocolate cream pie, key lime pie, and the pineapple upside down cake.👍 There are options for diabetics; one of the 3 dessert options is sugar free - such as "no sugar added ice cream of the day" and "no sugar added blueberry pie". I've tried these and they're pretty good. The kitchen staff some

• G
  Geraldine Riley a year ago

  My mom and I took a tour of Brookdale last week and it was wonderful! Not only were they so polite and kind, they had lunch made for us and had wonderful Brookdale-ambassadors, who are residents, to sit with us and chat about how they liked Brookdale. Tiffany gave us a splendid tour, Nancy (the executive director) was extremely personable, everyone was so friendly, the place is immaculate and very homey. It is also very close to our home which made it a prime candidate. We were deciding between two assisted living facilities over the weekend. My mom chose a different facility because there was a kitchenette in the bedroom which Brookdale had not currently available. I would recommend Brookdale for a tour to definitely check it out!

In the order Google returned them. Not verified by Caring Advisor.