Brookdale Oak Hollow

Google reviews

• M
  Mike Norgaard 3 months ago

  My mother had a wonderful experience at Brookdale Oak Hollow after moving up care levels from Brookdale Eden Estates a block away. At least once a week Mom would tell me how happy she was to be living there. The marketing director, Peter, got to know us and our needs and was always there for support or to answer questions and welcomed us to the community. He also helped maintain her plants and bird feeder outside her window in the beautiful courtyard. The staff is very resident centric, and you can feel that day in and day out. She was genuinely loved and cared for by the staff. On the rare occasion where there was a concern, they were responsive and addressed and resolved issues quickly. I appreciate their dedication to what they do and those they serve. The food quality was good and chef Tracie goes out of her way to make sure residents have food they love. My Mom lost the ability to swallow solid food in the end and they made her custom shakes daily with probiotic yogurt, ice cream and fruit and took the time to go shop individually for her culinary needs since it didn't fit into the standard bulk food orders. I never worried about medication being given correctly and on time. The health services are top notch, and Mom had some challenging problems that needed extra attention. Although my Mom didn't usually choose to participate, there are many activities and family opportunities to engage with the community which were always well planned and executed. Again, there was always that feeling of focus on and connection to the residents and families. I saw 3 other memory care programs, and this was the only one that really felt like a community from the moment you walked in. The others felt more like hallways in a hospital and very institutional. Oak Hollow is the exact opposite of that and is a great choice for those with loved ones needing the level of care.

• J
  Julie seibert 3 months ago

  Brookdale Oak Hollow is a wonderful facility all ways around. It is always tough when you have to make a decision to move a loved one to this level of care. I was lucky to have met with Peter to discuss this for my father. The staff and support was always outstanding and I’m thankful Senior Living Specialists thought to connect me here. The true difference is the staff, they tl really care and want the best for their resident and the family’s. I’m thankful!

In the order Google returned them. Not verified by Caring Advisor.