Brookdale Southpoint

I don't know why anyone would give this place one star or less. I've had Blanche over here for almost 4 years, I could not take her anywhere better. I had a opportunity to get her closer to me for my convenience and yet to think of that I would jeopardize the care she got here verses other places was not worth it. The nurse staff is wonderful. Very pleasant and kind. The people who live there are great. Very nice. The nurses take extra care and the CNA'S too. The executive director takes time to listen even greets you if she isn't busy with someone. Both Lonnie ' s are wonderful! They show that they care. I cannot ask for a better place. I am very pleased with this facility. So is my friend Blanche.

My mom. Nan, 89, has been here for ten months. Prior to that, she was in a rehab facility, for 6 months. I think the people giving low reviews, are extremely frustrated, possibly with the aging process of their elderly loved one. At this stage of the game, everything can, and often will, go wrong physically and mentally with a person. I've visited several assisted living facilities, and know friends with loved ones in others. None of them are as good as this Brookdale. Firstly, it is clean. The ladies in charge of cleaning take their jobs seriously, and all common areas are extremely clean Yes, some residents complain about their rooms, but all they have to do is ask for an extra cleaning. Secondly, they are a small facility, so no one is lost in the shuffle. I've literally visited a facility where residents are constantly clamoring around the lobby, hallways, and even elevator, with no attention being paid to them. This would not happen at Brookdale, for more than a couple minutes before someone came to the rescue. Thirdly, the executives and Nurses do their best, in what could possibly be a dreary and dismal job, with clients passing away, and becoming ill, as part of the natural progression of life. Yet, they try their best to be upbeat, even when having to combat and counter act negative feedback and finger pointing, and constantly trying to cover all bases I can't imagine how difficult that must be, and do not think I could do such a job. Finally, the staff, certainly are underpaid. For the work they do, cleaning/wiping patients, giving med's, lifting, pushing and pulling, feeding and comforting, they should be earning a much better salary. Still, every single person is approachable, and in good spirits. Some of the caretakers are so incredibly compassionate, it gives me hope in humanity. I'm very thankful for the care my mom is receiving, and wish the staff at Brookdale were shown more appreciation, for a very difficult job. It is true there can be improvemen

Brookdale South was an excellent choice for my father. The staff is friendly and Attentive. All requests are met promptly. They have a nice social schedule and outings.