Brookdale University Park
About Brookdale University Park
Business Types
Location & Map
Why Choose Us
Full continuum of care
Independent living, assisted living, memory care, skilled nursing on one campus
Memory care available
Dedicated memory care services on site
Skilled nursing on site
Skilled nursing care available within the same community
Assisted living options
Assisted living services available on the same campus
Birmingham location
Located in Birmingham, Alabama
Reviews
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Services
Open
3.7
57 reviews
Every day · Open 24 hours
Google reviews
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Trent Jackson 2 months ago
Brookdale University Park - What a beautiful campus! I was warmly greeted by the staff upon arrival and given a personalized tour. I was delighted by what I saw! The interactions between staff and residents were heartwarming, and there was a incredible aroma from the dining room. My wife and I enjoyed an amazing meal (the vegetable-beef stew was wonderful)! Before leaving, I stopped by the Brookdale Bistro for a cup of coffee. Overall great experience! I would certainly recommend Brookdale University Park to anyone looking for senior living care and services.
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Sherry Weber 8 months ago
My mom was transferred to Brookdale from Brookwood Hospital for rehab after a serious wreck. She had to wear a back brace to do her rehab due to compression fractures. The rehab staff did not know how to put the back brace on, and would barely try to do it. Then, they would say her time was used up because they took so long with the brace, or at best, they gave her 15-20 minutes therapy. During the time she was there, she got pneumonia and a UTI. This caused her (age 95) to go downhill, and we had to put her on hospice. She was told by one staff member NOT to push her call button. Most of the staff, not all, seemed miserable at their jobs and would come in with their hands on their hips and would say,”What do you want”. We were extremely disappointed in the management, and they did not follow through to help with problems. We paid $14,000 per month after Medicare stopped paying, and we did not get our moneys worth. After three months, we moved my mom to another facility which costs half as much, and the staff is warm and loving, and take much better care of my mom. I would not recommend Brookdale to anyone who loves their family member.
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Maxwell Tucker 2 months ago
We are extremely disappointed with our experience at Brookdale regarding the handling of my grandmother’s move-in. During the move-in process, we worked directly with Sheila, who verbally promised a move-in discount of one month free rent. We explicitly reviewed and confirmed these terms with her before proceeding. Despite this clear agreement, we were charged the full amount with no discount applied. When we raised the issue, there was no accountability for the mistake and no straightforward resolution offered. Trusting a staff member’s word on pricing should not lead to a billing dispute, especially for a family making a difficult transition for an elderly loved one. This kind of miscommunication and lack of follow-through is unacceptable for a company entrusted with senior care and finances. We expected professionalism and transparency, and instead had to fight to get what was promised to us in writing after the fact. I’d strongly caution other families to get every discount and promise in writing before signing anything with this location.
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Frederick Morel a month ago
I was living at another senior living facility and left it due to poor management, conditions of building, staff turnover, and dining experiences. I visited several other facilities and found Brookdale to offer the best of all the above.
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Anita Campbell a year ago
Completely thrilled and amazed at how professionally and lovingly this facility has welcomed my difficult to live with Dad. He is thriving there and removing him from the death trap of his house and bad habits not taking effective care of himself and living as a loner has been completely reversed by his voluntary decision to move to Brookdale University - Birmingham. He loves the food. He loves the drumming circles, he has made friends, his health has dramatically improved by eating healthy food and having regular care and attention from the staff.
In the order Google returned them. Not verified by Caring Advisor.
- Phone on Google
- (205) 870-0786
- Address on Google
- 400 University Park Dr, Birmingham, AL 35209, USA
From Google · 08 Nov 2026
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