Brookdale Westlake Hills
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Open
3.7
89 reviews
Every day · Open 24 hours
Google reviews
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Traci Case 3 weeks ago
Brookdale Westlake is a beautiful and well-run senior living community located in a very quiet and forested area in Westlake Hills. Our parents were treated with the utmost respect by every member of the staff. The staff love their work and it shows with very low turnover. The food in the dining facility is fine dining restaurant quality. We are extremely pleased with our parents’ experience in Independent Living.
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Amanda Oliva a year ago
So far it’s my 2nd day here and i came for rehab after getting out of the hospital. I arrived on Saturday and the people here and nurses had been very nice to me and very helpful the only downside was the call button took a while for nurses to come and see whatever i needed them for but it hasn’t been that bad lately and the food werent that bad they just have lists of food and you get to choose what you want as the dietician put you on whatever type of foods you can eat but they tastes better than hospital food. I have no complaints about it so far so i will update if anything changes. UPDATE: It has been almost two weeks and OMG, I LOVE THIS PLACE!! The nurses and all the staffs here are super nice, they helped me with alot of things, both OT and PT staffs were awesome and they pushed me everyday with helping me get stronger slow and would not give up motivating me everyday with helping, the foods was really good, the medication staff was very attentive and on time and also fast when i asked for my pain medicine, whenever i needed something, and press the call light bell, like changing my brief, medicine, staff’s aid with transitions and need hoyer lift to get me out of bed to my wheelchair, it was always answered less than 5-10 mins at some time but mostly very sudden, I really wish I could stay here long time but they are very highly costly and does not accept my insurance, which make me unfortunately having to send me home without care or help and that makes me severely uncomfortable about that as this place makes me feel like home and safe, knowing i am in good hands. I will be hating to leave this place. Everyone do take great care of you here and care and treat everyone like family. I would love to give them a 5 stars but one is off because they can’t keep me here and sent me home without anyone to care for me which now it gonna make me end up back at hospital soon enough… *sighs*
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Tammy Styles 3 months ago
Absolutely horrible!!! My mom has dementia and is in the rehab area. The PT OT and speech therapy are very good but, everyone else not good at all!! My mom can’t remember things due to her dementia like pushing buttons for their help, using remote to lay or sit up, telling them when she’s dirty because she’s in a diaper type of thing, I go everyday sometimes I’m there for 3hours and not one person will come in and just check on her. Every time I go she’s sitting in filth I literally have to clean her up myself. DON’T PUT YOUR LOVED ONE HERE!!!
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Robert Motter 5 months ago
Don’t Place your loved one here at all! Skilled Nursing Part is absolutely horrible!!! Lack of Communication that goes on here and care they provide is horrible. This facility likes to wait to the last minute for everything they do!! Run for the door when this place is offered to you at the hospital!!
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Rocky Martinico 6 months ago
My girlfriend was placed there for rehabilitation after a motorcycle accident. The next day she called me crying. She fell and was screaming for help. No one came. So I called the office, was transferred twice. Finally someone said that they would go help her. The attendant when into her room pick up the wheelchair and left her on the ground. She called 911 and a ambulance came and took her back to the hospital. DO NOT TAKE A LOVED ONE THERE!!!
In the order Google returned them. Not verified by Caring Advisor.
- Address on Google
- 1034 Liberty Park Dr, Austin, TX 78746, USA
From Google · 09 Nov 2026
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