Brookdale White Rock
About Brookdale White Rock
Business Types
Location & Map
Why Choose Us
Specialized memory care
Exceptional care for Alzheimer's disease and other dementias
Skilled nursing available
On-site skilled nursing care for higher medical needs
Assisted living options
Support with daily activities in a residential setting
Independent living community
Independent living available for active older adults
Dallas location
Located in Dallas, Texas
Reviews
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Health
Open
4.2
24 reviews
Every day · Open 24 hours
Google reviews
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John Pierce 2 months ago
Brookdale White Rock deserves and has earned 5 PLUS Stars!!! Raunya Hollie and her entire staff are outstanding. They are wonderful caregivers to all their residents and treated our loved one with the utmost of care. Thank you Brookdale White Rock.
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Barbara Gentry-Schantz 4 years ago
I am not surprised to see that they have removed my review. My Mom was at Brookdale in 2017, she had Alzheimer’s and the Doctors told me it was time to place her in a home for safety reasons. At first it seemed nice, I would notice things like they were not bathing her properly and cleaning her room well. I would say things and tried to give them a chance to correct this. I saw a huge change in Mom after a few months, long story short when her medicin bill came this month they had changed her from 5 medications to 21 medications. I stayed home from work that day to look them all up and found they were mostly giving her anti psychotics!! This explained why such a change. I met with the Director and Doctor and could not have been spoken to any worse than they did. To add insult to injury I found the doctor on the internet and she was under inditement with a local Hospice agency for over medicating the elderly. Once they do this you usually loose them within a few months. It was so awful we moved her that night to Twin Rivers. Twin Rivers tried so har to get my Mom back, they were fantastic however it was to late and we lost Mom 2 months later. While talking to the Brookdale Director and Doctor they had the nerve to get nasty with me and say well you did not take good care of of your Mom, she had a kidney infection and pneumonia when you brought her here. Yes she had a kidney infection, I had taken her to the doctor twice to treat this and she was on her second round of medication. As far as pneumonia I had her at the hospital just before taking her to Brookdale and I was NOT told that she had pneumonia but it appeared they just wanted to sling mud and blame me??? Please beware of this, when has a nursing home been given permission to decide when someone dies. I will check this site once a year and continue to repost this review until I am no longer here. I love you Mom, Signed Barbara Gentry
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Serena Hicks a year ago
It's heartbreaking when you realize your loved one requires Memory Care. I chose Brookdale after shopping many places. Brookdale was the obvious choice for me and my very loveable (and challenging because he's super smart but also now brain injured) Dad. I have no complains only praise for the entire staff at this facility. They worked quickly to get his room ready. They send me pics of him enjoying social activities and games with his friends. It's so hard to know he's not at his home of 45 years. It's SO comforting to know this home is a safe, social and caring place for him to enjoy the rest of his life.
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Vickie Hicks a year ago
I visited Brookdale such a beautiful and home from home atmosphere. Chris answered all my questions and concerns, everyone was friendly. Moving my love one in was the best dicision I made. I receive heart warming photos from Deana, which makes me feel stress free. I highly recommends Brookdale.
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Joann Mercure 2 years ago
Brookdale in White Rock is truly exceptional! The community is incredibly welcoming. The staff's passion for what they do is evident in their care and dedication. They go above and beyond for their residents to ensure they have quality of life through activities and events. Krys Davenport ensures that their community is properly represented within the community and is a trusted source and is highly knowledgeable. Highly recommend!
In the order Google returned them. Not verified by Caring Advisor.
- Phone on Google
- (214) 691-7400
- Address on Google
- 9271 White Rock Trail, Dallas, TX 75238, USA
From Google · 10 Nov 2026
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