Buena Vida Nursing and Rehab Center San Antonio
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Open
3.9
93 reviews
Every day · Open 24 hours
Google reviews
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Linda Lee 7 months ago
From the moment I entered this facility to access it as a possible choice for my mother’s rehabilitation, I sensed a caring, hospitable atmosphere. Since my mother’s stay there, everything I sensed has become a reality. My mother’s stay considers Buena Vida as her home. The staff has been awesome in establishing a relationship with her as well as myself. There are a few people I definitely need to acknowledge. I thank Patricia, who was my first contact. I thank Selena, Lisa, Matthew, Ivan, Isabel, and Veronica. These people I have had contact with on numerous occasions. But I also want to acknowledge everyone who has had any contact with my mother, cans, nurses, therapists, whether or not I mentioned your name, because she even told me everyone has been so sweet to her. I thank you all.
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Ariel Almaraz 7 months ago
I am writing to express several ongoing concerns, including stolen personal belongings, persistent unpleasant odors in the hallways, and a lack of compassion shown during the passing of my grandmother. And how things were handled when cleaning my grandmother up after passing. Spraying perfume in her face that was uncalled for and very disrespectful. Additionally, my mother has been awaiting a response from administration regarding these matters for over a month—approaching two months by the 10th—without any follow-up. I would appreciate prompt attention to these issues and a clear update on how they are being addressed.
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Natasha Nappier 2 years ago
This has been one of the best experience I've had and I've had to move my mother several times and this is the place where she's most happy for she's treated the best. The staff is so attentive that administrator was very thorough knowledgeable and took the time to carefully go over everything that I had concerns about from previous places. I couldn't have made the better choice. And the quality of life that my mother has is in great hands and I'm confident. And so grateful for the quality of service that I received from all staffing members especially the administrator. Kudos, to you all keep up the good work.
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J Stew a year ago
Wow! What a turn around! Current renovations, new administrator, new director of nursing with an in - house, full time, social worker. Residents had such a great time for the Christmas celebrations. If you haven't witnessed your loved one dance around with Christmas music, you haven't lived! Yes, it is an old building this is true and yes management in the past were pretty horrible but, who doesn't have a history! My grandma seems so happy here! Thank you Buena Vida for turning this place around. Good job!
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Helen G Boyd a year ago
So recently i had 2 of my Older sisters put one of our brothers at this location. In the last 2 consecutive Sundays my younger brother& I went to visit our brother. At each visit the place reeked of urine and the AC was not working. We informed the staff however we were told that @ weekends No housekeeper is available. Also that the Housekeeper closet isLOCKED. There was dried up poop on the toliet seat and inside the commode. My Brother told the staff on duty clean this bc it’s unsanitary to use like this. She just kept talking so my brother said to her i’m not leaving till it gets cleaned up. So she then said let me get some one on it. She herself comes with rubber gloves on and some paper towels to clean only the toilet seat. We also thought there was poop on the floor but she tells us it’s cake that my brothers roommate had spilled but she knowing this never thought to clean it up until we said something to her about it. Wow it’s Sad that they don’t care about the patients living there and don’t keep the place Clean and free of URINE STENCH. Also we keep buying him clothes and it disappears. 6/10/2025 so update we have pulled my brother from this place as he was injured ther last week 6/5/25 and needed surgery the staff is HEARTLESS more than Half of them dont wear name tags and the living conditions are DEPLORABLE from stopped up toilets to all the residents act like they are being starved. And we watched a resident call for help for more than 20 minutes he is wheelchair bound so he defected all over himself and then the staff wa mad they had to clean the mess. I would not reccomend this place to my worst enemy.
In the order Google returned them. Not verified by Caring Advisor.
- Address on Google
- 5027 Pecan Grove Dr, San Antonio, TX 78222, USA
From Google · 09 Nov 2026
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