Campbell-Stone

I guess the world we live in now doesn't require ANYONE to be Profesional.. The receptionist was pleasant & directed me to next the person who was suppose to assist me. I was inquiring about a resident, Phone etiquette in ANY business setting is a MUST!!! Re-Train your Staff Campbell-Stone.

My mom lived in this ILF (independent living facility) from 2016-2019. Her rent was subsidized because she only had SSI. Her decline into dementia precluded her from staying there longer, but the staff was always very good to her, helping when they could, and other residents also helped. In fact, they went above and beyond the call of duty. They did their best to offer Mom services and Mom's participation in Meals on Wheels saved her life because it was MoW's timely reporting of Mom not taking her meal that caused them to find her in dire straits! There is a wide range of foreigners living here, so I think it provides a unique opportunity to meet those from other cultures. The apartments are certainly sufficient for a single elder living alone, the grounds are pleasant to view, there is plenty of parking for residents and visitors, and the facilities are clean, conducive and easily navigable. There are regular activities to engage in, each floor has a common room as well as chairs near elevators, and every Friday afternoon a man comes in selling fresh produce. It is conveniently located right next to "the Peach" shopping mall, which makes going to the grocery store just about as easy as can be, not to mention many other things, like sending parcels, eating out and so on. It is such a pity that a resident had/caused a kitchen fire that did substantial water damage (the sprinklers all went on)from the 8th floor down between the two elevator shafts. The last time I saw it, at the end of September, they were still in the process of fixing the halls and apartments, while the residents lived in hotels at CSA's expense (I presume). The only things I noticed while moving Mom out was that the bathrooms do not have fans - only a vent above the shower, and while there are trash chutes, recycling is only on the 1st floor and there are only bins for certain things. We were a bit sad when CSA staff thanked us for cleaning out Mom's apartment and tidying up because apparently t

The staff for INDEPENDENT LIVING facility is extraordinary. The activities are truly appropriate for anyone over 55. Many residents are kind and considerate. This is a model retirement community and will become a best soon if the Language of Life/Non-Violent Communication program takes effect.