Caraday of Houston

My sister and I visited the facility today and we're immediately greeted and welcomed by the Administrator. She was very pleasant and gave us a tour of the wonderful facility. We were then introduced to Mrs. Taylor the Admissions Coordinator who provided so much information and answered all our questions. She was so knowledgeable and so kind. We both felt so comfortable and excited about our visit and about meeting both ladies. Thank you ladies. It was just wonderful to meet you both. Hope you will consider allowing my sister to become a member of the Caraday Family.

Caveat: I live out-of-state and have yet to visit the facility myself. I will update my review after visiting in May. My Dad was transferred to Caraday of Houston in January. In comparison to the other nursing homes my father has been at, the staff at Caraday of Houston have been exceptional especially when communicating with family. - I am always able to get someone on the phone when I call. - They call back when they say they will. - They have clearly put in the effort to get to know my Dad. They are able to tell me his preferences and habits when I ask for updates. - When it is safe, they encourage my Dad to do daily tasks on his own which is something I am extremely grateful for. So far, I have been very impressed with this facility. *** Update *** I visit the facility this past weekend and would keep the 5 star rating. - The nursing home is currently being renovated. I thought the space looked nice. - My dad's room was clean. He had appropriate space to store his belongings - 1/2 of closet, 1 night stand, and a dresser. - My Dad is difficult to care for and the nursing staff was kind and patient. They seemed to genuinely want to know the best ways to interact with him and we had several good conversations about his preferences and limitations. - Edited on August 8, 2023 - Since my visit in May, I have been struggling to get regular updates on my father. It is difficult to speak with a nurse. I leave voicemails and my calls are not returned. When I am lucky enough to speak with someone, the notes are very general. The lack of communication has been very disappointing. -Edit on December 26, 2023- I continue to leave voicemails for the nursing home staff to call me back and they never do. Today my cousin went to visit my father to bring him food and treats for Christmas and was kicked out for taking photos of him to share my siblings and I. When she offered to put away her phone so that she could enjoy more time with him they told her she could not stay.

Everyone here is very nice, so personable and helpful. Taylor was the best help, she made the transition so easy for us placing our grandmother here. She was so detailed, answered all my questions and went above and beyond, even while she was out of office and the holidays were lingering . Update: Although the admission was seamless, the facility needs a lot of work. Very ran down, They seem to always be short staffed. The employees there are very kind but I’m trying to get my grandmother transferred. Raymond the social worker works from 4am to 11am, he’s never there, and now he’s on a 10 day vacation. The administrator was helpful to an extent but I’ve called 8 times trying to see if she sent paperwork to a potential facility, her mailbox auto disconnects, one time somebody answered and hung up, and another they transferred me and I was disconnected again.