Carlin Springs Health & Rehabilitation

Google reviews

• N
  Noelle Larino 2 months ago

  I previously posted a 5 star review, but have since changed. While the nursing staff is dedicated, kind, and attentive, the front office team is not and if a family member passes away, please be aware that the treatment received will be highly unprofessional. I went to collect my mother's personal belongings following her death and the front office and nursing team could not locate it and when they did, there were 2 personal items missing. This was after I called consecutively for 3 days following my mother's death to collect her belongings. The front office as well as the head nurse were rude and unprofessional at the most vulnerable time, no grieving family member should ever receive this type of treatment.

• B
  Brian SDR 2 months ago

  Do not go there. This place had a terrible reputation decades ago and even though they keep changing their staff and changing their name it used to be Manor Care. They continue to hurt the patients I left there with a broken hip. After they forcibly moved me out of my hospital bed with maintenance men not MediCal workers. They forced me into long-term care even though the administrator promised they would not move me again from the short-term care I was there for physical therapy after I had a stroke at a mountain bike race. Now I have an artificial hip because Khadija refused to help me into my bed on the second floor long-term care Ward which I should have never been at in the first place because I was scheduled to go home in two days. Why would they move me to long-term care when I was going home in 2 days. They kept changing the administrator and all the good nurses kept getting fired. They keep the bad nurses and fire the good ones that warned me this would happen. Do not let it happen to you I know so many people who have gotten injured at this facility. They also lost all my favorite clothing when they took it against my will to put in the laundry. This place is ridiculous they should be shut down by the state. I thought this place would have improved themselves after all the terrible things they used to do to my grandmother and friends who were there in the '80s and '90s but it's the same abuse over and over. There is no accountability with these people. And it's very mysterious how they keep firing all the nurses who actually care and warned me what would happen to me if I allowed them to move me to long-term care on the second floor. Now I have lifelong injuries. And I was a mountain bike racer and champion downhill skier, now my body is trashed, instead of rehabilitated.

In the order Google returned them. Not verified by Caring Advisor.