Cascadia Healthcare

Google reviews

• B
  Bruce White a year ago

  This is a one-star review of Cascadia Healthcare’s corporate operation. My experience at the company’s facility level has been very positive. I’ve had two older friends stay at Creekside Rehab in Eugene, Oregon where the care was excellent and I wrote a five-star review to that effect. The corporation standing behind those facilities, though, is another story. While they obviously promote good health care, their financial ethics are highly questionable. Specifically: one of my friends was on “private-pay” status at Creekside and I chose to pay the bill on her behalf. I was asked to pay for a full month in advance, which was understandable. When she was discharged mid-month, I therefore was owed a sizable refund (more than 11k)…and the corporation (not Creekside) took nearly two months to give me my money back! It’s unconscionable that they would hold onto funds which are not rightfully theirs for that length of time; not only getting the free use of my money, but also preventing me from using it for my own purposes. (Can you imagine any scenario where I would get the free use of 11k of Cascadia’s assets for two months?) I naturally find myself wondering: if this is their typical practice, across their many facilities, just think how much interest they can earn on the float; simply by holding onto other people’s money for an extended period of time. I found the names of the three “principals” who run the company listed on the corporate website (though, rather interestingly, that information now has been removed). I wrote them each a letter to express my thanks for the high level of care their firm provides at the facility level, and also to express my frustration with their misuse of my personal funds. None of them had the courtesy to respond. Their silence, along with their mismanagement of customer funds, says a lot about their corporate “values”.

• V
  Voss 6 years ago

  Very poor food. No residents at my location are happy with how the kitchen is operating. I mean two small scoops of potatoes and gravy with 3 meatballs on top...

In the order Google returned them. Not verified by Caring Advisor.