Catalina Post-Acute & Rehabilitation

Google reviews

• S
  Stephen “Pup Lick” Bradshaw 4 months ago

  If I could give negative stars I would. This place is a hell hole and is the epitome of bad medicine. If you have a loved one here or that is going to be going here find somewhere else by any means whatsoever. I understand the understaffed and over burdened need for workers in this field but messing up patients medicine their nutritional needs and the neglect to the extent that was received from this place is beyond problematic. It for one left my fiance in his own filth from 8pm to 2am is excessive. On top of that they not only discouraged him to get up and use the bathroom on his own but forbid him from doing so. In these specific situations of a patient being in more need of that level of care after having encephalopathy in the ICU they need to be more attentive to those patients with greater needs not a bigger pocket book. They definitely have a different level of care for those with more money than others. We wanted to spend Christmas together as spouses should. That said we were hoping they would bend the rules of their visiting hours for the holiday times and of course they want the patients sleeping and the people that love those patients to not be witness to the neglect during those times. Being an EMT and a C.N.A. I am able to spot the signs of abuse and neglect. These people were definitely one of those not to mention the lack of cleanliness this place has but to top that off holes in the walls and unfinished paint jobs in patient rooms is telling of how much attention this place takes to even try to cover up the level of dilapidation of the facilies here. They have a few staff that I will say are friendly and attentive but that is very few. Be careful you don't try and stay over the visiting hours here as they will threaten to call the police and have you removed even if it is a holiday and the patient was promised to be home before that time.

• A
  Andrea Toledo a year ago

  IF I COULD GIVE A ZERO RATING I WOULD!!! I WOULD NEVER EVER SEND MY LOVED ONE TO CATALINA POST ACUTE! THIS PLACES NEEDS TO BE SHUT DOWN!!! I would strongly advise against sending your loved ones to Catalina Post Acute Rehabilitation. Our experience with this facility has been nothing short of disappointing, and we regret choosing this place for my family member's care for physically therapy. From the minute my loved one was transferred and we walked through the front doors I told my dad he wasn’t staying here and we are going to get him out of there and WE DID! The staff from the top to bottom was horrible. No sense of care in the world. There was no sense of urgency and lack of attention to the residents' needs. My loved one was frequently left waiting for assistance, and the delays in care became increasingly concerning. No service skills whatsoever. They need to train their staff on professionalism. They were so rude when talking to us. Even as simple as asking for a pillow or using the words excuse me, can I get through no they would say “I need you to move”. Staff there are very rude. Additionally, the cleanliness of the facility was disgustingly and very unappealing. From the minute you walked into the facility it reeked like urine and feces. As you walked through the halls there were bags of trash and again smelled so unsanitary. The rooms were so dirty. My loved one was placed in a 3 patient room in a small enclosed space. Walls were dirty, holes in the walls, bed was broken, the nurses/CNA were very unsanitary with patients. Using the same gloves with different patients or no gloves at all. I never saw any staff use hand sanitizer leaving patients rooms. And when they would come in they would never introduce themselves we always had to ask who they are. Also what was very upsetting was they didn’t even know why my father was there for. The night nurse Ky told us “I take good care of my patients, I came in every hour and make sure they are still breathin

In the order Google returned them. Not verified by Caring Advisor.