CC Young Senior Living

Google reviews

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  Christina Godfrey 3 years ago

  This is a long review but hear me out. This review is for short term rehabilitation. My husband has a chronic illness and he has stayed in several different rehab facilities ranging from good to so terrible i had to call 911 to get him out of there. So i know what is available. I recently broke my ankle and needed rehab. CC Young was recommended to me by the hospital physical therapist. My stay lasted 10 days on the 7th floor of their Vista building. My first impression was how beautiful this facility is. The decor is beautiful and the building is full of big windows with beautiful views of White Rock Lake. Its layout is very handicap friendly and it is obvious a great deal of thought went into both how it looks and how it is used. The food is exemplary with lots of fresh vegetables and lots of choices. Although i did not go to many, there were lots of activities and the calendar was posted in several places. A place like this can be lovely but skilled nursing is very service intensive and the core of any facility . I can honestly say the staff at CC Young are the best part of the place. They were all thoughtful, helpful, engaged and available. They made my stay a pleasure. From physical therapy to housekeeping every staff member was exemplary. There were several notices of staff training and events. Clearly they ensure staff are engaged and equipped to provide the best care to the patients and it shows. The physical therapy department was well equipped and well staffed with knowledgeable and motivated professionals. Regan, Blair, Peter, G, and Skylar all worked hard to ensure my injury the best recovery possible. The nursing staff were all very available and empathetic. They answered all my questions and helped so much to manage my pain. Derek was a star nurse helping me through the worst of my recovery. Discharge was great. The social worker Jolisa and nurse Brittney worked hard to help me transition and took the time to answer all my questions and made sure i und

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  stacey nemanic 3 months ago

  The facilities at CC Young are very nice and clean, but staffing, documentation, and communication were significant concerns during my mother’s stay. I researched rehabilitation facilities and chose CC Young for my mother while she recovered from pneumonia, with a major goal of strengthening her lungs. She did not receive an incentive spirometer until seven days after admission, when I asked during her care meeting whether she was using one and learned that it had not been provided. During another update, the nurse practitioner told me my mother was doing well and did not need oxygen. When I asked for her oxygen levels during physical and occupational therapy, I was told they had not been documented. When I asked how they knew her levels had improved without documentation, I was told that staff said they had. Getting information was extremely difficult. I sent multiple emails, made phone calls, and escalated my concerns without receiving responses. After my mother was discharged, her home-health provider never received the required orders from CC Young. We ultimately had to take her to her primary care physician to obtain new orders. In hindsight, I would not have sent my mother here.

In the order Google returned them. Not verified by Caring Advisor.