Cedar Ridge Center
About Cedar Ridge Center
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Why Choose Us
Assisted Living Services
Assisted living care offered at this Charleston community
Charleston Location
Located in Charleston for convenient family visits
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Health
Open
3.9
82 reviews
Every day · Open 24 hours
Google reviews
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Paula Burgess 2 months ago
Its over priced. I had a good friend that was in there. I visited her every evening from 3:30 pm to 7 or 8 . I cant believe what I see. The food they feed them old people is unreal chicken is dried up. You cant cut it with a knife. Same thing chicken pork and chili. They don't treat those poor people well. Not all of the nurses or CNA were bad but most of them. The doctor thats there is a quack She told my friend that her lungs were fine and didn't want her to go to the hospital. Good thing her daughter stepped up. She's in the hospital with pneumonia. 91 and very sick but the doctor at Cedar Ridge said oh her lungs are fine. I don't recommend Cedar Ridge to anyone.
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Jason Otey 2 months ago
This was the room I had while I was at Cedar Ridge Center. Room 21. There was black mold growing around the window. The paint was so moist that it began bubbling out and peeling. I'm presume my room wasn't the only one like this. Also, the air conditioning unit in my room had so much black gunk in it that I spent a whole day trying to clean it out (which is what the last photo is - the pile of wipes it took to get it halfway clean). I showed this to the guy in charge of the place, and instead of being concerned, he immediately (without even the slightest bit of inspection) said it wasn't black mold, and disputed where the dirty wipes came from. That's the type of people who are in charge of this place. They get reported for something, they put a bandaid on it while the State comes to inspect, and then go back to business as usual when they leave. It's a bad way to run a nursing home. It's dirty & dishonest, which is a pattern here. And in their eyes, when you report these things, you become "a bad resident". And when that happens, they will do whatever they have to do to muddy the waters & demonize you. As far as the nurses, most are really good. CNA's are hit and miss. Some are phenomenal, and some work harder getting out of doing work, rather than just doing the work in the first place. While I was there, the activities department was this facility's strong point. They will always get a salute from me, for always attempting to make the meager situations & scenarios at this place go to the back of your mind for an hour or two. I made a lot of friends with the staff while I was there, as well as a lot of the older residents. I enjoyed listening to them, helping them, and trying to make their last days more pleasant. The one star rating has nothing to do with any of them, and everything to do with the ethics (or lack thereof) from the proverbial captains of the ship.
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Taylor B 4 months ago
I would give no stars if I could, my grandma was only suppose to be there for a short stay physical therapy mind you she was completely independent prior to getting sick (DKA/FLU) she was in the hospital for nearly 2 months, and was cleared to be release for PT and go home after.. the PT at this place was things I could’ve done with her at home. The Pt staff is great all the staff I interacted with seemed great, but this place is not equipped to deal with diabetic people nor the amount of patients to staff they have. SEVERAL times my grandmas sugar was over 500, the last week she was there she had an awful cough and they did X-rays said they’re clear (this was the day before her release) she’s released and no even 24 hours after she codes at home, they bring her back and ER says her lungs are FULL of fluid, she has septic pneumonia so she laid up in that place clearly sick with this cough and having slight confusion, but to cedar ridge she was some medical anomaly and they told me they thought it was anxiety … there are several other instances that happened but we I would be writing a novel. - she was only there 21 days, and she didn’t make it a day out of there. Maybe had we not trusted this place she would still be here.
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J Scott (James Mustaine) 8 months ago
This is one of the most ridiculous places that I've had the displeasure of experiencing. I literally slept on a 3 inch mattress that laid on top of steel beams. It's very cliquey here, with the patients AND the staff. I don't think the hot water ever got hot a day that I was there. They don't have bottled water. You're more likely to see a UFO than your doctor coming to your room to check on you. My roommate waited 2.5 hours waiting on a bed change. The average nurse response time is about 30-60, unless you just start screaming for help. It's very unorganized. You get one answer from one person, and a conflicting answer from someone else. They forget to refill your meds, and don't fully understand the urgency of a patient not missing a dose. The food is disgusting at times, and the corporate owners don't allot the appropriate funds to run a kitchen successfully. The turnover rate is high. There are several patients here that are combative and scream at the top of their lungs all night, and the staff either does a poor job controlling these situations, or they're told to just let the patient continue screaming and hollering. Again, there are about 10 workers here that are great, but the rest of them are not. They don't even have bandaids. I'm telling you, if you are thinking of coming here or sending a loved one here, PLEASE consider another provider that's not owned by their parent company.
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James Mustaine 3 months ago
How does the State of WV allow such an inadequate nursing home to exist? My uncle was so depressed in there. His sugar hadn't been checked in weeks. He was stuck in a room with a bad roommate too, and we could not get him moved. He rarely eats because the food is so bad. The administrators talk a big game, but nothing they say ever comes to fruition. And it's not very clean.
In the order Google returned them. Not verified by Caring Advisor.
- Phone on Google
- (304) 984-0046
- Address on Google
- 302 Cedar Ridge Rd, Sissonville, WV 25320, USA
From Google · 09 Nov 2026
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