Center Point Healthcare and Rehabilitation

DO NOT LET your loved ones go here. We lost a beautiful soul due to the neglect. I had to cut her hair to the scalp because to was matted and dirty. She had bed sores on her bottom and heals. Her bed sores on her bottom were from not turning her, and leaving her lay in her waste. I was told she refused to eat, yet when I visited her she would drink protein shakes I'd bring for her, plus drink without stopping 16 Oz bottles of water. He son, living in Houston, called me a said that hospice was giving her just a few more days. I, also living a hour away, rushed to see what was happening. I immediately called 911 and had her rushed to the hospital. The doctor and emt said that me calling was absolutely the right thing. She wasn't dying from an illness but from neglect. I spent 2 weeks with her in ICU. St Joseph hospice, the hospice service from Center Point, came and was so concerned for her. I told them that if they were that concerned, she wouldn't be fighting for her life. I threw them out of her room. We came to the point, where she just couldn't fight, so we made the decision to enter her into hospice. The Crossing was so beautiful to her. They treated her with respect and so very gentle with her. I sat for a week with her, until she found eternal peace. So please be careful of Center Point, Sage, a partner of Center Point, and St Joseph Hospice.

Having spent some time in a few facilities, This team is the best!!! Sure the building very nice too, from the administrative team, Nurse practitioner, floor nurses and AMAZING CNAs. Heck even Courtney the.mam who transports you to your appointments, friendly with a smile for yóu...and a SAFE driver.

When I first went there, everything was awesome and the tour was amazing. Mrs. Annette Daniel (activity Director) was absolutely amazing and very informative. The social worker was simply the best and was my very first point of contact. Together their personality and kindness made me feel comfortable enough to select this facility. Once my mom arrived…. My mom got there over the weekend and she experienced some difficulties with the weekend staff. I called in to expressed my concerns and was immediately asked the same day to come in to have a meeting with all the departments heads. Actions were swiftly taken care of, and since then I have not had a problem with any staff member. Let me note that the staff member causing the problems did not directly work for centerpoint directly rather hired from a temporary service but actions were still handled promptly. NO I’m not a staff member or a friend of a staff member writing a review. This is my own personal experience. My mother has only been here for a week, but I will continue to update this review and star rating on the treatment and care of my mom while she’s at this facility. I gave five stars based on the swiftness of the issue being handled, the kind , understanding, and friendliness of the staff, and the immediate actions being taken to rectify the problem.