Central Guest House Healthcare and Rehabilitation Center

I do NOT recommend this facility!! My mother was here 4-5 months. She came here with a brand new diagnosis at the age of 62 with dementia. They would not get her in to see a neurologist. They did not start the process of signing up for dental until I had to call them 9 times and get rude. That was over 3 months into the stay. On average, I would have to call 8 times before I could get someone to call me back. This place is new and beautiful, but horrible and unacceptable care. My mother was transferred to a new facility yesterday, they have already called and said they are getting her into neuro asap. “Your mother is too young to be in this state. We can slow this process down”. The dental has already called and set her up with treatment plan. This is all done within 14 hours of her being there. Central guest house couldn’t even care enough to get ANYTHING done in 4+ months. Again- many times I had to call many times just to get someone to talk!!

I absolutely love this facility! My mother was one of the very first residents to have the opportunity to bask in the beauty of this state if the art edifice! The administrator is very kind and very helpful. Most complaints should be directed towards some of the staff members. There are some that come on board just to get a paycheck and don't really care about the well-being of the patients/residents. This is going to happen at any nursing home facility. I suggest seeing about your loved ones on a regular basis to ensure that they are being well cared for. Nonetheless, I can testify that this place is amazing!

The only issue we have is cloths not coming back from laundry we have replaced our family members cloths 3 times on 1 year they just disspear some how have complained and no results