Chalet Rehabilitation and Healthcare Center

Based on my mother's experience I would not recommend this place. I don't even know where to start. My mother came there July of 2024 because of a fall. The ambulance and hospital didn't feel comfortable with having her go home even though nothing was wrong with her. So, she was placed at Chalet. Everything started off well but soon went downhill. The food is deplorable. Some of the staff were not kind in doing their job with her. The ones that she had that's really have a heart for people either we're ran off or quit. My mother was there for over a year and a half and declined. Therapy was not done properly. She was able to walk and move around on her own when she came there. She is unable to now. We had several care plans and for a few weeks therapy would be done but eventually it would go back to not being done regularly. My mother's pads will come up missing because aids will go in the room and take them to use for other patients. Her walker was broken and never replaced. She was supposed to have a CPAP every night but the piece that she needed went missing and it was never replaced. The final straw when she was found unresponsive. Earlier that week my mom had been complaining about not being able to breathe properly. She told me the doctor came and looked at her for all of 3 minutes. I asked her did he listen to her she said no. The day that she went into the hospital her roommate had told the nurses several times that she was coughing horribly. Her roommate said they came in and checked on her. I'm not sure how well they did because early the next morning my mother was found unresponsive and only breathing at 27% oxygen. She was rushed to the hospital and thank God she's still here. My concern was did no one think to check throughout the day because I feel like she was steadily declining. The hospital said she had flu and pneumonia and an excessive amount of CO2 in her lungs. She had to be put on a ventilator to breathe and it was a not so pleasant time. Now b

I'm a fairly new resident here at the Chalet and so far things are really good. I like how clean they keep it

I recently visited the facility. My brother has been there a couple years very nice and clean. The employees were very helpful. My brother informed me that they’re all very nice and treat him like family. That means a lot his families