Chapel Oaks
About Chapel Oaks
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Location & Map
Why Choose Us
Full continuum of care
Independent living, assisted living, memory care, and skilled nursing on one campus
Memory care offered
Dedicated memory care services available for residents
Skilled nursing available
On-site skilled nursing and rehabilitation services
Located in Rochester
Community situated in Rochester, New York
Reviews
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Services
Open
4.7
45 reviews
Every day · Open 24 hours
Google reviews
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Steve R. a year ago
• 2025Q2 After six wonderful years, my mom has had to move out of Chapel Oaks. The treatment we received during the move-out process, particularly from the Chapel Oaks director, was above excellent and in line with the overall Chapel Oaks experience. My mother was sad to leave but will keep for years to come the many precious relationships she established in the community. A sincere thank you to everyone at Chapel Oaks! • 2024Q2 New patio, garden, landscaping lights, planters in now makes for 4 seating areas with fountain and fireplace where you can have after dinner coffee and dessert with your loved ones. • 2024Q1 Still a great place in all respects. I appreciate how management reopened the lobbies to make an efficient comeback from covid restrictions. • 2020Q1 C.O. (Chapel Oaks) is like a really, really nice hotel. They've already done a ton of spring groundskeeping. They keep up on maintenance but there's never a maintenance presence. It's like a city that keeps getting shined-up, but you never see the cranes or the street crews. At the same time, maintenance are readily available while also being consistently friendly and helpful. My parents picked a good place. Update: My parents have been here 6 months now and really like it! First class place -- perfect for my parents. And I just heard their ad on WYSL -- another good reason to recommend C.O. Update (7.5 mos): One of my parents had to be hospitalized for surgery. The community of residents and the entire staff, esp Tim & Dave in Maintenance who are like my brothers, were uniformly and genuinely supportive and concerned; a great help as my other parent traveled back and forth to the hospital, which quite fortunately is directly across the street. Furthermore, when discharged to St. Anns' excellent rehab facility (superb 9th floor sunsets that remind my parents of their weekend place on the cliffside shores of Lake Ontario), access from Chapel Oaks is on the same campus grounds. It's also right next to the
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Curtiss Rude 7 years ago
My parents lived at Chapel Oaks for approximately six years while the independent living arrangements there were appropriate for them. My mom passed away in May, 2019 and my dad then decided he needed to move to be closer to my sister on Cape Cod. Their apartment was comfortable and well-maintained, as were the building grounds and the indoor common areas. The meals in the dining room were tasty and there was a good selection on the menu. My parents felt safe at Chapel Oaks. They regularly participated in the social activities and the "mystery bus excursions" that were offered on a regular basis. Most important, though, is the fact that my parents and all of their five children found the staff to be consistently friendly, helpful, and efficient. We recommend Chapel Oaks to you without any reservation of any kind.
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Brian Knope 3 years ago
My father lives there and the place is beautiful. Staff seems nice but as far as I know the services are like a la carte like you have to pay for meals and individualized care. I just wish it was more inclusive to make it easier and simple. It all works out as I understand every individual has different needs and levels of care
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Jean Brown 8 years ago
We are so glad my parents moved to Chapel Oaks! They just love it there and made so many friends. When my mom passed away two years ago, my dad had such support from this community of friends! He is so busy, we sometimes have to make an appointment just to see him! The staff is also very friendly! The apartment is comfortable and we know he is safe! So glad they made that decision to move to Chapel Oaks 4 years ago!
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Steven Danner 4 years ago
We toured Chapel Oaks and found it to be an exciting possibility for the future. The luncheon that was offered was exceptional. The tour guide was knowledgeable. Financial models were included in the package provided.
In the order Google returned them. Not verified by CaringAdvisor.
- Phone on Google
- (585) 697-6600
- Address on Google
- 1550 Portland Ave, Rochester, NY 14621, USA
From Google · 09 Nov 2026
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