Chisholm Place Memory Care

My husband resides there but I’m moving him. The facility has gone down since new Ownership. Staff has quit, Cna’s & 2 chefs. Now, my husband doesn’t get breakfast on time & they are out of milk, cereal & bread to many times. They do not clean his room as they should & seldom check on him , even when he turns the call light on. Price would be reasonable if the services were good.

In a recent family meeting with leadership regarding my mother in law I was surprised how inexperienced/unknowledgeable management was regarding dementia care. My wife has struggled with management regarding her mother's care, getting issues resolved, questions answered (care and otherwise). Management even went so far as stating to my wife that maybe we should move my mother in law. Staff turnover is also high. However, my wife has stated that most CNA's, nurses and aides are very good with my mother in law.

We selected Chisholm Place for our mother in early 2024 after an extensive search of Wichita area memory care facilities. The facility itself is modern, clean and well maintained. The executive director (Sara Miller) is fantastic to work with. She always makes herself available to talk through any issues that arise, and follows through to make sure they are resolved. She is always very pleasant and welcoming, as is Steve Strain, the Community Relations Director. The staff works very hard to involve and motivate the residents to the extent possible for each. In my mothers case she is very uncomfortable outside of her room, and while the activities team regularly tries to get her to socialize, they are very accommodating to her desire to stay in her room. The dining facility is large and comfortable, and the menu is extensive, with regularly planned meals, and and "available any time" menu as well. The nursing staff is caring and consistent. We have had issues with our mother not taking her meds and even hiding them. We have been able to work with the nursing staff to devise ways to make sure she is taking the meds, though there are occasional minor issues. Staff turnover is of some concern at Chisholm as it is in most facilities of this type. This seems to be more with the aides as the management team has been highly consistent over the past 18 months. The entire staff is routinely very pleasant and excellent in their interactions with the residents. That tells us that there are every high standards set, taught and required by the management. Overall i would recommend Chisholm very highly for anyone that needs to find a quality facility for a loved one challenged with memory issues. The peace of mind we have enjoyed knowing our mother is in a safe and caring environment is extremely comforting to our entire family.