Ciel of Shorewood

Google reviews

• B
  Book Lover 2 months ago

  Had a tour with John. He was so personable and funny, but still serious about what Ciel offered for my uncle's care. He put us at ease quite quickly. There was an incident where a couple residents tried to sneak out of the facility, he handled it with patience and care, redirecting them back inside. Truly a professional. During the tour, he was able to answer any questions we had as he showed us around the facility. All together, I would recommend this facility, it was exceptionally clean, organized, the staff were friendly and the amenities are extensive.

• A
  Amy Muehlbauer 7 months ago

  Supporting a loved one as they transition into memory care or assisted living is often a challenge. For my aunt, the move had to happen quickly; fortunately, the team at Ciel of Shorewood took this in stride and helped every step of the way to make the transition go as smoothly as possible. The clinical and administrative leaders have been flexible, accommodating, available and candid – always answering questions and following up on things as promised. As important, during my aunt’s first month at Ciel, we’ve found the caregiving and housekeeping teams she interacts with daily to be kind, skilled and attentive. I’ve been learning from them how to more effectively communicate with my aunt as her dementia worsens. They’ve become instrumental in helping her live with dignity during this difficult time. The other day, I took my aunt to the in-house hair salon at Ciel to get her hair cut and styled – something she hasn’t been able to do in months. Afterward, we stopped in the lobby to join residents from the memory care and assisted living for a happy hour and listen to some live Irish music. It was one of the best afternoons my aunt and I have had together in months – an experience made possible by the team at Ciel.

In the order Google returned them. Not verified by Caring Advisor.