City Creek Post Acute

Google reviews

• R
  Reanna York 3 months ago

  I placed my mother at City Creek Post Acute hoping she would receive the care she needed, but our experience was incredibly disappointing. Everything in this review is based on what I personally witnessed while visiting her and repeatedly advocating for her care. The facility is severely understaffed, especially when it comes to nighttime nurses. I had to repeatedly remind staff that my mother’s physician-ordered wound care was not being completed as prescribed. Even after addressing my concerns, the issue still happened. They would not do wound care and if they did (3times total) they had no idea how to do it and often asked my mom to do it herself… I had to constantly ask for her bedding to be changed. They would just leave her sitting in a mess until I asked. I also witnessed nurses who did not know how to change an ostomy bag, which was very concerning. Communication between staff was poor, and basic housekeeping, such as removing trash and changing bedding, was often neglected. The physical therapists were wonderful I’ll give them that. This facility desperately needs more nurses, better training, and improved communication. Families should not have to constantly monitor their loved one’s care to ensure basic needs and physician orders are being met. I would highly encourage anybody that is putting a family member in this facility to get a social worker’s contact information immediately when they are joining the facility so that they can bring any concerns to the social worker directly because anything brought to the nurses will never get back to anybody or resolved.

• A
  Austen Kincaid 3 months ago

  City Creek Post Acute is a great facility! The therapy team is outstanding — skilled, encouraging, and clearly dedicated to helping patients regain strength and mobility quickly. The nursing staff provides compassionate, attentive care around the clock.

In the order Google returned them. Not verified by Caring Advisor.