College Vista Post-Acute

It is sad to read the bad experiences others had at College Vista while ours has been the opposite. Our father who is terminally ill with stage 4 cancer and other health issues has been in and out of hospitals and transitional care. CV was recommended to us and after our initial visits to check it out, we were hopeful. He's been there now for two months and we are all grateful for the care he is receiving. When he had an episode and had to go to ER, the staff responded swiftly and provided excellent communication. When he tried to get up on his own and fell, they quickly took measures to safeguard his bed and surroundings and again provided excellent communication. He had a horrible case of bed sores and with Daniel's expert care, it is getting noticeably better. The physical and occupational therapists are caring and truly try to work with dad. Since he's diabetic and doesn't walk, we had been asking for leg compressors. Vanessa had been looking for a vendor for a while with no success so they went ahead and purchased one out of pocket. Vanessa, Daniel, Daryl, Maria and the entire team at CV are caring people who are skilled and good at their jobs. The facility is clean. Walking through, everyone greets you with a smile and the patients are calm and friendly as well. It's not chaotic and you don't hear screaming like in some other facilities. Kudos and many thanks for your great care and going the extra mile, CV team. We are grateful for you all.

My mom is 92 years old and after a fall in which she broke her knee, we were devastated thinking about her recovery process at her age. We were terrified thinking about where she would do her recovery process after her knee replacement and thankfully she ended up at College Vista. From the moment we walked in, we had a meeting with the social worker Blanca who told us that there would be a meeting with all divisions of the center to discuss her recovery plan. From that moment on I knew Mom was in good hands. We were also worried about a language barrier since Mom only speaks Spanish, and thankfully so does virtually all the staff. I’ve come to get to know everyone at CV on a first name basis, and everyone could not be sweeter. They have all helped Mom feel at home while she’s away from home. I’m so grateful to all of the nurses that have helped my mom, the head of nurses Vanessa, her physical therapy team, even custodial staff that have become Mom’s family. It’s hard to see these negative reviews below, because we’ve had the complete opposite experience. They even made my mom feel special on her birthday, allowing us to have a mini celebration on the patio. They keep her occupied with activities, socialization with other residents, you name it! I don’t know how long my Mom will spend away from home, and even though we’re not under the same roof, I know she could not be in better hands. This is a thank you to every single individual at college vista for loving my mom the way we do!!

College Vista Acute Care Review – Compassion Lost Behind Administration My experience with College Vista Acute Care has been heartbreaking. While I want to acknowledge that the nurses and caregivers who helped my mother daily were kind, respectful, and made her smile, the administration and management of this facility showed a complete lack of compassion and accountability. Communication was almost nonexistent. I had to constantly reach out for updates and was met with cold, unhelpful emails instead of personal calls. What’s worse, I discovered that the facility was not checking my mother’s blood sugar levels even though she’s diabetic — something clearly listed in her medical records. I had to be the one to alert them before they took any action. That kind of neglect is unacceptable and dangerous. When my mother was discharged, she came home in worse condition than when she was admitted — weak, not eating, and suffering from bed sores she did not have before. Just four days later, she had to be sent back to the hospital. Watching her decline like that after trusting a care facility was devastating. The caregivers did their best, but the administration seemed to care only about money — not people. It’s sad and shameful that in today’s society, our elders and disabled loved ones are treated as numbers instead of human beings who deserve respect, dignity, and genuine care. No family should have to experience this kind of pain. I hope my words bring awareness and accountability, because what happened to my mother should never happen to anyone.