Commonwealth Senior Living at the West End
About Commonwealth Senior Living at the West End
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Open
4.5
105 reviews
Every day · Open 24 hours
Google reviews
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Mary Golovina a month ago
In my experience, this is one of the best communities in Richmond! The staff truly cares about their residents and go above and beyond to make sure they feel respected, comfortable, and valued. You can tell that compassion and quality of care are more than just words here—they are part of the culture. It’s wonderful to see a community where the residents are treated with dignity, kindness, and genuine concern. I highly recommend this community to anyone looking for a place where their loved one will be cared for and treated like family. ❤️
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Elizabeth Merkle a month ago
We placed my sister in law at Commonwealth SL in June 2025. There was an adjustment period which there is at any new accomodation. After that period, we have been very pleased with the care at CW. The staff is very caring & attentive with client's needs. They get to know the client's families. All staff members get to know your loved one & their name, including the sales manager, executive director, receptionists & dining room staff, all support staff. They all have the best attitudes & love working there. All of the staff/employees connect with each other & seem like a family. The building is clean & well maintained. Of course they have planned activities each day & have an outing in their van once a week for clients. It's been a good fit for our loved one!
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David Ogburn a month ago
My mother lived at Commonwealth, first in assisted living and then in memory care from 2016-24. Things started out very good. The staff was helpful and caring and the leadership was responsive. My disabled cousin moved into assisted living in 2022 and we just moved him out several months ago. Leadership now just pays lip service and provides no results. Some staff is very good, but they are much rarer than in past years. The pricing has gone up very significantly in the past few year. Higher pricing than better reviewed facilities, care that declines year after year, and unresponsive leadership shows a facility that is clearly struggling. I cannot recommend Commonwealth. We voted with our feet by moving.
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Rachel Henderson 4 months ago
It's been such a wonderful experience ever since we decided to move my husband's mother here after my father-in-law passed. The staff is really friendly, and there's a really good sense of community! It's been so wonderful getting to see my mother-in-law come back into herself more and more with each and every visit! She has her own circle of friends, and we've been told that we'll need to be introduced next visit! We did have a brief issue with billing last month, but as soon as I sent over the email, I got a call almost immediately, and we were able to get everything sorted! Thank you so much to all the amazing care staff and management for creating such a warm and welcoming place for my husband's mom!
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Olivia Coada a month ago
I have been A resident here since August 2021 I have been satisfied with the facility the staff and the assistance I’ve The housekeeping staff keeps our rooms and the common area is clean. The care staff Have become friends and are more than willing to do anything I ask for help with I have recommended CSL to To other families and will continue to do so.
In the order Google returned them. Not verified by Caring Advisor.
- Address on Google
- 2400 Gaskins Rd, Richmond, VA 23238, USA
From Google · 09 Nov 2026
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