Complete Care at Holiday City

Name: Complete Care at Holiday City
Address: 4 Plaza Drive, Toms River, New Jersey, 08757, United States
Price range: $$

Toms River New Jersey, United States , New Jersey , United States

4.0 on Google · 211 reviews

Assisted Living Skilled Nursing

About Complete Care at Holiday City

Complete Care at Holiday City, located in Toms River, New Jersey, provides skilled nursing, post-acute, and long-term care services. This community is a option for families seeking a higher level of medical support and supervision, whether for short-term rehabilitation following a hospital stay or for ongoing long-term nursing care. The focus here is on skilled nursing and assisted living services rather than independent or memory care specific programming, making it a fit for individuals who need consistent clinical oversight alongside daily living assistance. Families considering this community for a loved one recovering from surgery, illness, or injury, as well as those requiring extended nursing care, may find it worth exploring further. Those researching options for a parent or partner are encouraged to contact Complete Care at Holiday City directly to learn more about daily routines, visiting policies, and the specific services available to determine whether it meets their loved one's individual care needs.

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4.0

211 reviews

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Google reviews

Czaza Reyes 4 weeks ago

We recently visited a family member at Complete Care at Holiday City, and I was very disappointed with the conditions of this facility. The moment we walked inside, there was an extremely strong and unpleasant smell of urine throughout the building, including the hallways, areas between patients’ rooms, and even near the front desk. The odor was overwhelming and raised serious concerns about cleanliness and hygiene. I also noticed that some staff members did not seem to be providing our family member with the level of care and attention she deserves. We were also told that certain staff members had been very rude and had mistreated her. This is extremely upsetting, especially when families trust these facilities to care for their loved ones with dignity, kindness, and respect. I honestly wish there were cameras in common areas to help ensure accountability and patient safety. After witnessing these conditions and hearing about her experiences, we have decided to transfer our family member to another rehabilitation facility with much better ratings and a stronger reputation for quality care. Our loved ones deserve to feel safe, respected, and properly cared for. I truly hope this facility takes these concerns seriously and makes improvements for the sake of its patients and their families.
Rose Noto 5 months ago

My husband recently had a wonderful recuperation stay at C. C. Holiday City after his hospital stay. Choosing this facility was an excellent decision. He received outstanding care, which seems to be the norm for all residents. The facilities are inviting, and the staff is truly dedicated. Our social worker, Ashley, provided exceptional support, even arranging for an extended stay if needed. Dana, the Director of Nursing, was always available to answer our questions and concerns. His full-time nurse ensured all his medical needs were met, and all the aides made his stay incredibly comfortable. We're so grateful to you all. 🙏💖 Outstanding!

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Eva Contos 4 months ago

Wonderful facility!! I know those of you reading may find it hard to believe, but I am so glad I didn’t listen to other’s. You must go and see for yourself. They took very good care of my mother, I saw it firsthand. Nursing was excellent, and the aides did a wonderful job also. Everyone is so friendly and they make it a priority to treat everyone as if they were a family member. The therapy department; the therapist they have are extremely skilled and really work hard to get people including my mom to where they’re supposed to be. As for the food, well that could use quite a bit of help, I’m sure it isn’t good in most places, but you’re not there for the food.. When you’re in a place for rehab, the two most important things are rehab and nursing and that’s what she got the best of. From reception to the social workers to the administrators, and even maintenance, I can’t complain everyone was very accommodating. Before anyone rushes to judgment on this place, you should give it a try, I did and I’m so glad I did. And in closing, I would just like to say, if you’re unhappy with something, speak up, because they would want to know so they can fix it, whatever it is. If they aren’t made aware of it and you just let it stew, that’s on you.. I will miss all of them, but they did the job they were supposed to do with my mom. Give them a try, you won’t be disappointed.
Gina 3 months ago

One star is too much. Avoid this place. They have no compassion at all for human life. They smile and seem very attentive before you enter and once there, you are neglected. Liberty and Dr Yu are the only compassionate people in that facility. The staff constantly call out so they are forced to call outside staffing agencies. My dad was there less than a week and passed away. They did not follow proper procedure for releasing a dead body. They lie. The director doesn't even know the physician's names who work in his facility. The list goes on and on... Do not put a loved one in this horrific place. I would love a phone call from the owners. The place is disgraceful... Another very important note, you will be told that you must have the body removed within a 2 hour time frame which is not true according to NJ law.
R Santos a month ago

Keep the people you love away from this so called Complete Care facility. This is a place where you send people you don't care about to end their lives. I can only imagine my father's cries for help before he took his his last breath. He was most likely ignored because of poor care. I carry this guilt of not helping my father right where he needed it the most. The management and staff are second rate and inexperienced. I asked for an incident report and was given the run around and eventually ignored. Major changes are needed for this facility.