Covenant Living of Golden Valley

Covenant Living in Golden Valley proved to be a true blessing for our family. Following my mother's hospitalization due to substandard attention at a different care facility, we chose to transition her to Covenant Living. From the moment my mom arrived at Covenant Living, our experience was exceptional. The staff demonstrated consistent availability, whether we reached out by phone or spoke to them in person. They greeted us warmly on each visit, making us feel genuinely welcome. Of the five facilities my mother had lived in, Covenant Living stood out as the best. I felt confident after each visit that she was cared for and never left alone for prolonged periods. With eight siblings, our family was able to see our mother multiple times each week. These regular visits provided numerous opportunities to observe the staff. They frequently checked in, responded promptly whenever assistance was requested and were attentive to our mother's needs as well as those of the other residents. Their diligence and attentiveness contributed significantly to creating a supportive and nurturing environment, providing our family with reassurance that she received quality care in our absence.

My mom has had a very positive experience at Covenant skilled nursing. My loves the nursing student intern, Natasha, as well as staff members April, Muriel, Diana, Cormassa, Chaplin Jim, OT Kelly, and more. Their patience and dedication have helped my mom feel valued, and given her the will to fight through pain and improve her health. I would highly recommend Covenant to anyone in need of skilled nursing care.

I was at Covenant from February 23-March 15, 2024 after a three month hospital stay. When I arrived, I needed help with almost everything. Little by little I started to be able to move on my own. I thank the physical therapy department for my rapid progress. Those women know how to push you enough, without over doing it, to help you reach your goals. They are upbeat and motivating. I was lucky to have my husband as my an advocate for my needs. Being alone in my situation would have been very frustrating. My experiences in the hospital and Covenant taught me that your care will depend on the nursing staff and yourself. Some of the nursing staff are better than others as far as the nursing activities they provide and their treatment of their patients. The call light was completely ineffective, as it was often unnoticed for as long as an hour. Luckily, I was never in the dire situation that I have read in other reviews. The food is surprisingly good and the menu choices always had something that was appealing. I read lots of reviews for Covenant and am surprised by the responses from Covenant to reach out to someone by email. You guys should be reaching out to them and looking into the horrible situation that some patients had to endure. It is hard enough to have to be in a rehab facility, so it is obvious that the staff should be focused on making patients as comfortable as possible. Thank you Denise, Florence, Grace and Burnley and to the entire PT staff. Those awesome staff members made my three weeks at Covenant bearable.