Covenant Living of the Great Lakes

Google reviews

• M
  Merry Stanford 2 months ago

  This is a Continuum of Care Retirement Community located in Grand Rapids. Although we live in Lansing, we chose this community due to the friendliness of the residents and staff, its high Fitch financial rating, its beautiful and spacious independent living apartments, it's competitive rates, and its nonprofit status. Continuum of Care means that Assisted Living, Skilled Nursing, and Memory Care are available for residents as needed. Everyone we talked to at Covenant said that moving here was the best decision they ever made. We expect that to be true for us as well. We'll check back to update this review in a year!

• D
  Deb Buerger 3 months ago

  My mom was in the Rehab/Skilled nursing side for rehab for 5 weeks. My mom was scheduled for showers twice a week but probably only got 5 the entire 5 weeks she was there and we had to beg for them. While she was a patient there she fell in bathroom, we found her sitting in a puddle of pee in her wheelchair, twice linens completely soaked in the morning, developed a UTI, ESBL and symptoms of silent asphyxiation. On morning of discharge to an assisted living facility we were told she needed to have a chest X-ray and swallow test before she left. Then we were told covenant placed an order for these tests but they would be done at the facility my mom was discharging to. All incorrect information. Now I have to schedule these tests myself. Also, my mom was sent to Covenant for Rehab. The Rehab department discharged her from rehab without letting us know so she got no rehab for a week. There is very little communication and no transparency. My mom did have a few good aids who cared for her .

In the order Google returned them. Not verified by Caring Advisor.