Creekview Health and Rehabilitation

Google reviews

• M
  mark sykes 4 months ago

  This is a review from a family, which had a family member in this facility for a few days recently. Our family member was total care. He was not able to get out of bed on his own or with help, and not able use a call light for help. I stayed with him for 12-14 hours a day, during which time no nurses or aides came in to turn the patient on his sides, reposition him, or to make sure that he did not have skin problems or respiratory issues. I did not see any CNAs or nurses come to check and make sure that he was clean and dry. Not a single time did anyone come in for his stay offered to change his bed, linens or clean him up, give him a bed bath or any such. In fact, the first two days he was at the facility we asked repeatedly for washcloths and towels, so that we could clean him up, and were told they had none because the linen truck had not arrived. The wound care nurse came in, introduced himself and was very nice, and was leaving the room when I asked him if he wanted to see his wounds? He was surprised and said well yes while I’m here, I will look at them so I showed those to him. He did not offer to look at his skin before I told him.Food service was sporadic. On two different days he did not get a tray and we had to ask, and they had to go make him a separate tray. When food trays come in on Styrofoam dishes, they told us they would bring the drinks later. On several occasions, I had to go out and ask for milk, juice, water, etc., because no one brought drinks back, and not a single person checked to see if he ate his meals or was set up for them. We knew this was an older facility and were assured he would be looked after. Because nursing staff was absent and inattentive, we had a family member stay with this patient most of the time. The one night we were not there, the next morning he was out of the bed from the waist down and choking on mucus. At this point, we looked into another facility which we have since transferred him to, and has been awesome. Our

• S
  Sharon Green a year ago

  My 81 year old grandmother is there and she loves it she is so happy there loves the staff loves the people around her neighbors she just is enjoying herself there and I'm so glad that I can leave there and feel like she's okay they're going to take good care of her. Thank you to all the staff y'all are what makes Creekview!!! 💯 Keep up the Fantastic Work! I do know that healthcare is sometimes a thankless job but I want to thank you all can't go wrong with this place I really believe it's a good place for your loved one.

In the order Google returned them. Not verified by Caring Advisor.