Crossroads Eldercare Options
About Crossroads Eldercare Options
Location & Map
Why Choose Us
Assisted Living
Assisted living services offered in Grand Rapids
Grand Rapids Location
Located in Grand Rapids for local families
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Consultant
Closed
4.9
114 reviews
Every day · 7:00 AM – 10:00 PM
Google reviews
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Senor Francis 6 months ago
I can’t say enough wonderful things about Crossroads Eldercare Options and the incredible support we received from Julie and her team. From the very beginning, their communication was outstanding—clear, timely, and always thoughtful. Julie took the time to provide truly personalized, one-on-one attention, making what felt like an overwhelming process much more manageable. What really stood out were the consistent follow-ups and the attention to essential details. Julie made sure we understood every option and guided us step by step in finding the right memory care facility for my mom. Her expertise and compassion gave us confidence during a very emotional time. Thanks to Julie and Crossroads Eldercare Options, my mom is now in a place where she is safe, supported, and truly thriving. I am so grateful for their dedication and care. I highly recommend their services to anyone navigating senior care decisions—you will be in excellent hands.
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Thomas `Vereecke 5 months ago
I worked with Kristin and she helped me and my family navigate my way through a difficult time. My wife has FTD (Frontotemporal dementia) and was at the point where placement in a facility was needed. She helped in both day care facilities and home care. Kristin helped all the way through the process and called me every so often to see if there was anything else she could do to support us during this trying time. She even told me I needed to focus on how my wife would be cared for, not what the facility looked like from the outside, but focus on what happens on the inside. We placed her at a facility that Kristin recommended and yesterday after my wife has been there for around two months said that she really likes it here. She said the people here are nice, the food is good and they take really good care of me. What more could I want or hope for! Without Kristin I would not of found this place. Thanks to Kristin and the rest of the staff at Crossroads for helping my family make one of the hardest decisions that has turned out better than I could of ever hoped for. It is great to work with people who care about you and your loved ones. My family and I will be forever grateful to Kristin and Crossroads.
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Jennifer Shane 9 months ago
We've used Crossroads Eldercare Options several times over the past few years: 2021 for my elderly mom and stepdad, in 2022 for my dad, and now again for increaesed need of services for my mom. Each time, Crossroads has helped us cut through the overwhelming amount of choices to just a few, based on the specific needs & resources of our loved ones. This allows us to focus our research on a few viable options, and not waste time or add to the chaos. Families should start with Crossroads Eldercare!
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Samantha Duong 4 months ago
Mallory has been in extremely helpful and consistent in helping me find a new home for my mother. She is professional, knowledgeable and very caring. It was a pleasure working with her. I highly recommend the agency and Mallory if anyone needs help for the elderly family. Thank you again for your great service!
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Julie Stern 3 months ago
I have worked with Crossroads since my mom’s husband passed over 5 years ago. They have been an invaluable resource. I have been a frustrating client for them, as I could not always use their great advice, but they never stopped answering my questions. Over the years. Their advice has helped choose in home care givers as well as a permanent placement for my mom. If you need help navigating elder care - they can help.
In the order Google returned them. Not verified by Caring Advisor.
- Phone on Google
- (616) 485-3365
- Address on Google
- 2311 E Beltline Ave SE #103, Grand Rapids, MI 49546, USA
From Google · 09 Nov 2026
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