Crown Pointe

I came for a tour of Crown Pointe Senior Living. When I walked in the door it felt welcoming. Brooke and I sat down to talk about Crown Pointe and what they offer. They have so many planned activities to keep you busy all day if you want to be busy. Everywhere you look there are chairs to sit and rest. The meal choices they offer sound delicious. I have decided to make this my home.

Front desk staff is welcoming when you enter. The employees and caregivers who interact with the Residents are engaging and caring. Appear to make it a priority to know each Resident’s name and needs. The cleaning staff is exceptional. They are happy and friendly. Visiting the facility is a positive experience.

Mom had a beautiful, well maintained apartment with a pretty bay window, and a large walk-in storage room as well as regular bedroom and linen closets at Crown Pointe. Director of Nursing, Jessica, is an exceptional, caring nurse and patient advocate with a lot on her plate. The front desk staff was always friendly and helpful. In spite of the heavy resident loads, the Med Aides and CNAs were excellent. Meds were delivered correctly and on time. The community activities were plentiful and enjoyable. Residents could be found socializing in the common areas at any time of the day. There was a free soda pop fountain and soft serve ice cream machine accessible in the dining room. When Mom was there, the food wasn't great. Servers and cooks did what they could with the resourses and staffing they had at that time. Staffing is challenging all over Omaha not only CP. Because of her oxygen monitoring requirements, Mom was on the "higher need" end of the assisted living spectrum. We opted to supplement Mom's care with visits from a private care giver. The combination of Crown Pointe staff and a private care giver worked well for our situation. The most important criteria for Mom (besides a large closet) was social interaction. Crown Pointe was vibrant with residents out and about, and friendly staff that called everyone by name.